Jump to content
  • 0
Sign in to follow this  
Miki Greymoon

Reactivating an old account?

Question

  • 0

i would try this:

 

Re-activating a canceled account

If you have cancelled your account, you may be able to restore it, depending on how long ago it was cancelled. There is a US$9.95 reactivation fee for restoring an account.

32px-KBwarning.png Warning: Even if your account is restored, the associated inventory, land, and Linden dollar balance may be unrecoverable.

To start the process:

  1. Open a support case.
  2. Under What type of problem are you having? choose Account Issue.
  3. Choose Reactivate an old account.
  4. Enter the required information
  5. Click Submit.



good luck,

ev

 ps: as rolig already said and was mentioned above, even if you can recover the account, inventory items maybe hopelessly lost forever.

ev

Share this post


Link to post
Share on other sites

4 answers to this question

Recommended Posts

  • 0

i would try this:

 

Re-activating a canceled account

If you have cancelled your account, you may be able to restore it, depending on how long ago it was cancelled. There is a US$9.95 reactivation fee for restoring an account.

32px-KBwarning.png Warning: Even if your account is restored, the associated inventory, land, and Linden dollar balance may be unrecoverable.

To start the process:

  1. Open a support case.
  2. Under What type of problem are you having? choose Account Issue.
  3. Choose Reactivate an old account.
  4. Enter the required information
  5. Click Submit.



good luck,

ev

 ps: as rolig already said and was mentioned above, even if you can recover the account, inventory items maybe hopelessly lost forever.

ev

Share this post


Link to post
Share on other sites
  • 0

You can certainly try, but that's a long time for an account to be closed.  My guess is that if you can get your av back again, the inventory will be gone.

Share this post


Link to post
Share on other sites
  • 0

You can probably get the account back but there is a catch. From what you say the account was put on hold because it went deliquent. When you upgrade to premium you set up a payment arrangement which says that you will pay the recurring fees when due. If you do not downgrade before the payment date, that fee is payable and the account will be suspended until it is paid. This can be expensive if it was a yearly payment plan, because they will not unlock the account until that full years payment is made.

I would suggest calling the free billing number to find out what debt is outstanding on the account & its current status.

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

Share this post


Link to post
Share on other sites
  • 0

i was an sl mentor at one time and i also brought a lot of people to sl -----    i spent a lot of mony on my way of life but was banned for life for shoving someone cos of the 3 strikes rule.   I had dignity and still do have but i feel something wasnt right there cos i was spending money n wanted to back the grid. All im asking is i have my name reinstated n my stuff -----  iv lost my woman but a reinstatement would be ok and i promise i,l be an sl mentor again----i just got carried away---thanks

  • Like 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Sign in to follow this  

×
×
  • Create New...