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help is hard to find on SL?


gavin Byron
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Items or objects mssing from your inventory is almost never a problem with the servers anything to do with SL.  Sometimes, yes it is........but very rarely.  Those "standard canned answers"  are more than likely going to solve your problem (so, yes they do help).

 

I'm the type to do things one at a time when trying to fix something (so many times you try to do it all at once and you create more problems that you have to deal with.....you might even have fixed the original problem but introduced a new one)  So bear with me.  Clear your cache one more time.  Log off and wait a few seconds then launch your viewer again.  At the log in screen change your log in location from whatever it is now to one of these sims.......Pooley, Aqua, or Smith.  Log in.  You will log into an underwater sim with scripts disabled, building disabled and you'll see no objects or texture except the underwater landscape.  Take a few steps away from the landing point (so you don't get landed on by others arriving at the sim).  Open your inventory.  If your inventory counter has not started, in the search box type the letters one at a time "A", "B", "C" untill your counter starts.  Now just wait.  Don't do anything (don't chat, don't move around, dont try to change clothes, and maybe even don't move your camera around).  It might take a while for your inventory to load so be patient.  Once it's completed close the inventory and TP back to your normal log in location. 

 

That usually fixes the problem.  If it does not then there are other things to do that might help.  If you're not willing to do these "standard canned" fixes then it's unlikely you will get your problem solved.  One step at a time.

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Items or objects mssing from your inventory is almost never a problem with the servers anything to do with SL.  Sometimes, yes it is........but very rarely.  Those "standard canned answers"  are more than likely going to solve your problem (so, yes they do help).

 

I'm the type to do things one at a time when trying to fix something (so many times you try to do it all at once and you create more problems that you have to deal with.....you might even have fixed the original problem but introduced a new one)  So bear with me.  Clear your cache one more time.  Log off and wait a few seconds then launch your viewer again.  At the log in screen change your log in location from whatever it is now to one of these sims.......Pooley, Aqua, or Smith.  Log in.  You will log into an underwater sim with scripts disabled, building disabled and you'll see no objects or texture except the underwater landscape.  Take a few steps away from the landing point (so you don't get landed on by others arriving at the sim).  Open your inventory.  If your inventory counter has not started, in the search box type the letters one at a time "A", "B", "C" untill your counter starts.  Now just wait.  Don't do anything (don't chat, don't move around, dont try to change clothes, and maybe even don't move your camera around).  It might take a while for your inventory to load so be patient.  Once it's completed close the inventory and TP back to your normal log in location. 

 

That usually fixes the problem.  If it does not then there are other things to do that might help.  If you're not willing to do these "standard canned" fixes then it's unlikely you will get your problem solved.  One step at a time.

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There is no magic bullet to get your missing inventory items back. If there was it would be in the KB and we'd be telling you about it. The fact is there are only so many things you can do to recover inventory. If you have tried everything suggested including those in the link Rolig gave you, then your only recourse is to submit a ticket to Linden Lab. For that, you need Premium Membership as help on inventory issues is not available to Basic members. Whether you wish to take that step or not depends on how much your missing items are worth to you and there is no guarantee that even Linden Lab can recover them. It may be worth a month or two of Premium fees but only you can answer that.

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