Jump to content
  • 0

Login failure


axxya Bandalora
 Share

You are about to reply to a thread that has been inactive for 394 days.

Please take a moment to consider if this thread is worth bumping.

Question

2 answers to this question

Recommended Posts

  • 0
  • Lindens

Hi axxya,

We have some maintenance going on today, so that may have interfered with your ability to log in.  Please try to log in again, and if you are still having difficulty reach out to our support team and they can look into the issue for you.

  • Like 3
  • Thanks 1
Link to comment
Share on other sites

  • 0

As Keira says, things can get wonky during system maintenance, so watch for notices on the grid status blog (the Grid Status tab at the top of the page in the forums) when you have connection issues.  Other than that, though, the first guess is always an Internet connection problem, so unplug both your router and your modem.  A minute or two later, plug them back in and restart everything. Rebooting the connection like that is often all it takes.  If you have been using wifi, try using a direct cable connection to the router instead, or at the very least, move your computer closer to the router. Especially if the router is in a different room, you may be losing signal strength and getting interference from other sources.

All of those steps are less important for simple things like web browsing and watching YouTube videos, but SL demands a steady, reliable connection.  If you are losing information or getting it scrambled, you won't be able to log on.

  • Thanks 1
Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 394 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...