Payment Info went missing, submitted a ticket, answered the e-mail, now my account is "on hold"

[Viktoria Mistwalker]

Subject says it all.  Opened a ticket because I logged in for the first time after about a month or so and realized that when I went to buy L$, it said I no longer had a payment method on file.  Now, the card I had saved doesnt expire for several years, so I was instantly paranoid.  Logged out, changed my password and submitted a support ticket.  A few hours later, got a reply, answered the security questions in the e-mail and just now when I tried to log in...."Your account is on hold".

So what now?  Do I sit and wait and HOPE I get my account back, or am I screwed because I reported something fishy with my account?

[bigmoe Whitfield]

It's a normal procedure to lock the account out until they can verify all the claims and information you provided,  it's not a simple look at the screen and go "okay" so just wait it out you'll find out in a bit. 

[Coffee Pancake]

Patience .. it's sunday evening in the US, nothing is going to happen till tomorrow at the soonest.

[Rowan Amore]

The official wiki

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Account_Security#:~:text= Follow these steps%3A 1 Login to,"I believe my account has been... More