Destinations guide places, the traffic not being updated and appears frozen HELP!

[Up4 Dawes]

When you list in the destinations guide your event appears along with others in your category. As your traffic increases to the parcel or sim its located in the SL viewer and website is updated and your event moves closer to the first events that appear to users. This important feature appears not to function and the same events have been showing the same number of avatars at the same places for weeks. Is this glitch a result of the "uplift" to the cloud it appears the problem is being overlooked and yet is very important for event organizers.  

Edited March 20, 2021 by Up4 Dawes
update tags

[Rowan Amore]

5 hours ago, Up4 Dawes said:

When you list in the destinations guide your event appears along with others in your category. As your traffic increases to the parcel or sim its located in the SL viewer and website is updated and your event moves closer to the first events that appear to users. This important feature appears not to function and the same events have been showing the same number of avatars at the same places for weeks. Is this glitch a result of the "uplift" to the cloud it appears the problem is being overlooked and yet is very important for event organizers.  

Placement in the destination guide is neither guaranteed when you submit your venue nor there to replace a classified ad.  However, if the same places have been showing for weeks, that might be something you could create a ticket for.  

[Up4 Dawes]

"Placement in the destination guide is neither guaranteed when you submit your venue nor there to replace a classified ad." You appear not to understand. Event organizers are very aware of the disclaimer included in destinations guide submissions. This is an issue not associated with LL destination policies but one of LL server side problems.

[Up4 Dawes]

On 3/20/2021 at 7:22 AM, Rowan Amore said:

Placement in the destination guide is neither guaranteed when you submit your venue nor there to replace a classified ad.  However, if the same places have been showing for weeks, that might be something you could create a ticket for.  

You appear not to understand. Event organizers are very aware of the disclaimer included in destinations guide submissions. This is an issue not associated with LL destination policies but one of LL server side problems.

[Alwin Alcott]

15 minutes ago, Up4 Dawes said:

You appear not to understand........ This is an issue not associated with LL destination policies but one of LL server side problems.

it's a feature

[Up4 Dawes]

4 hours ago, Alwin Alcott said:

it's a feature

 

[Lyndka Cochrane]

The Destination Guide floater in the viewer was borked since Christmas - just after the uplift completed. I did file a support ticket (it was costing us customers who thought we had closed down!) and was told "there's no timescale to fix it", 

However - it seemed to spring back in to life last weekend & now seems to be reporting sort of reliably.

If you want to be included in a category in the floater - you can ask but inclusion isn't guaranteed.

[Lyndka Cochrane]

On 3/31/2021 at 10:17 PM, Lyndka Cochrane said:

The Destination Guide floater in the viewer was borked since Christmas - just after the uplift completed. I did file a support ticket (it was costing us customers who thought we had closed down!) and was told "there's no timescale to fix it", 

However - it seemed to spring back in to life last weekend & now seems to be reporting sort of reliably.

If you want to be included in a category in the floater - you can ask but inclusion isn't guaranteed.

Well there's one thing I should have learnt about Second Life in 14 years - don't speak too soon...

The count did appear to be fixed but now it's solidly stuck on 2 visitors and has been for the last 5 days