Credit Card problem

[Bitsy Vella]

I signed up with the new system and made my payment. It was rejected but it will not say why. I can't fix it if I don't know what you did. I have two accounts and so far I have not had a problem with the other account. Yet.

[Rowan Amore]

19 minutes ago, Bitsy Vella said:

I signed up with the new system and made my payment. It was rejected but it will not say why. I can't fix it if I don't know what you did. I have two accounts and so far I have not had a problem with the other account. Yet.

What message do you get?  Are you using a PayPal account?

[Lindal Kidd]

LL only accepts major credit cards.  If you are trying to use a debit card or a prepaid card, it will probably be rejected.

[LittleMe Jewell]

If you can't figure it out, contact Billing.  Billing issues are the one thing that anyone can call LL about.

Billing support phone numbers
Toll-Free (US/Canada): 800.294.1067
Long-Distance: 703.286.6277
Our Billing team is available from 9am to 6pm EST(6am to 3pm PST), Monday through Friday.
 

[Bitsy Vella]

I will call billing. I used a Mastercard. The same one I have been using for years. And it is the same one I use with my other account. That one is as Vickie Wunderland. And that seems to be still working.