Keekee25 Posted May 3, 2011 Share Posted May 3, 2011 I'm trying to upgrade my account from basic to premium. Once I verify my PayPal account and come back into SL, I get an error when I try to save my change from basic to premium. Any idea what's happening? Link to comment Share on other sites More sharing options...
0 Identity Euler Posted May 3, 2011 Share Posted May 3, 2011 Hi, Welcome to Forum. Have you payed before without problems? Try type the payment information again. It may help. Link to comment Share on other sites More sharing options...
0 Storm Clarence Posted May 3, 2011 Share Posted May 3, 2011 I could be wrong with this, but does LL accept paypal for premium? I thought they 'require' CC info on file. Link to comment Share on other sites More sharing options...
0 LoveAngeL Lyre Posted May 3, 2011 Share Posted May 3, 2011 Hello Keekee. Have a look at the following link to see how exactly you set up your payment with paypal and possible causes about PayPal payment failing: http://wiki.secondlife.com/wiki/Linden_Lab_Official:Billing_FAQ Link to comment Share on other sites More sharing options...
0 Peewee Musytari Posted May 3, 2011 Share Posted May 3, 2011 If you are outside of the US Paypal is not an accepted method of payment. If you need advice on what methods you do have that are acceptable, make a free call to the billing number. Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers * France: 0805.101.490 * Germany: 0800.664.5510 * Japan: 0066.33.132.830 * Portugal: 800.814.450 * Spain: 800.300.560 * UK: 0800.048.4646 * Support is in English Only If none of those numbers are in your Country you can email to: support@payments.secondlife.com Link to comment Share on other sites More sharing options...
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Keekee25
I'm trying to upgrade my account from basic to premium. Once I verify my PayPal account and come back into SL, I get an error when I try to save my change from basic to premium. Any idea what's happening?
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