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Parts of the body that are not seen using the same avatar


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Hello, I need help, one of my clients complains about a mod which does not finish seeing the face ... it turns out that I in my avatar the same avatar with the same mod, my character looks translucently we noticed the outline of the character is a dragon you can notice the green lines (which is my mod) and the outline of my dragon's face ...

https://puu.sh/zq8DT/1a67a5c332.png

but the boy using the same avatar and the same things, the only thing that is seen is up to the neck ....

https://puu.sh/zq91b/fd6423788a.png


why the hell do you see only the neck and not the face too ???

Can someone explain to me how this problem can be solved?

He is missing the whole head !!!!

if anyone knows about this please communicate! or answer here!

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21 hours ago, HzFox said:

if anyone knows about this please communicate! or answer here!

Your mod uses Aolpha Blend textures... Which is almpst always a bad idea on head or body...

One of you is using uptodate Advanced lighting Model, one of you has their viewer set to fossil tech un-advanced lighting.

Remove the alpha channel from the skin textures used on the head/body, the problem will go away.
 

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the client was badly educated all the time, and from the beginning, he dedicated himself to badly qualify me and blame me for this ....

this client uses a strange viewer that nobody knows, and it's a problem, he can not even see the brightness ...

"" "one of you have their viewer set to fossil tech un-advanced lighting." ""


I have sold more than 200 copies of my mod, and no user has presented problems, it is more, I take pictures of them when one of them has difficulties to apply it, and they leave all happy, none of them has presented this problem ...

I think I'll leave the case here, I really do not care if my client has broken his viewer

I have tried to help this person and the only thing I received were insults, criticism, bad grades, and the problem is not even my fault ...

thank you very much for your help Klytyna

I apologize for having wasted your time, but my client is a jerk and does not deserve any solution.

case closed.

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FWIW, you might inform your client that the only authorized viewers are the standard SL viewer or the ones listed here http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory. Any others, he may find his access to SL blocked until he changes to one of those as SL will disable others since they tend to be hacks around SL security for copybotted.

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15 minutes ago, Bobbie Faulds said:

FWIW, you might inform your client that the only authorized viewers are the standard SL viewer or the ones listed here http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory. Any others, he may find his access to SL blocked until he changes to one of those as SL will disable others since they tend to be hacks around SL security for copybotted.

Not totally true.  The Cool SL Viewer isn't on the list because Henri refuses to provide some private RL info that LL wants, but use of his viewer is not blocked in any way and he keeps it up to date with appropriate changes.

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