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There was a problem charging your payment method.


Kevin Huntsman
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If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:



US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

 



Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

 

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If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:



US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

 



Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

 

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 MasterCard
Gift Card Debit.

LL doesn't accept some /most debit cards

LL doesn't accept some/most gift cards

 

you card raises two red flags.... accpeted payment methods are Credit Cards, Paypal and Skrill.

SOME debit cards will be accepted too, but clearly yours isn't. The logo "mastercard" garantuees nothing. https://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037#Section_.3

 

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Alwin is right.  If you had included that information when you first posted, we would have pointed you to Linden Lab's policy statement:

Issues with prepaid and gift cards

A common cause of payment method failure is the use of unsupported card types. At this time, the majority of prepaid cards are not compatible with our system, even if they bear the VISA/AMEX/Mastercard logo. This includes cards purchased at retail stores, rechargeable credit cards, and bank-issued check cards.

That has always been true, but it has been even more so since mid-summer, when Linden Lab changed its credit processing system.  Today, almost no prepaid or gift cards are acceptable.

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