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Why was I charged twice in my Oct statement?


Moe Doyle
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We are only volunteer residents here no Lindens read this. We have no access to your account records. You should contact billing to answer your questions.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277
The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

If you cannot use one of these phone numbers contact Live Chat if you are a premium member or file a support ticket

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Your Account information should show what you were charged for.

There are two charges that are normally paid in $USD:  Premium membership dues, and land tier.

Premium membership is charged monthly ($9.50 per month), quarterly ($22.50 every 3 months) or annually ($72 per year).

Land tier varies, depending on how much land on the Mainland you own.  It's calculated based on the MAXIMUM amount of Mainland you own during any time in the billing period.  So, for example, if I own 1/8 region (8192 sq meters), I pay $40 USD per month.  If I buy a second 8192 parcel, I then own 8192+8192 = 16,384 sq m., and I pay $75.00 per month....EVEN IF I SELL MY OLD PARCEL ONE MINUTE LATER!

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