I am unable to by Linden with a valid credit card. Why?

[Nomorenamez]

I'm not exactly sure what is going on here.

I have never had any sort of issue with buying linden before with the card that is in the system. Suddenly about a day ago I started to recieve a error message that says that my order was unable to be processed. In looking into the issue, I saw that there was no limit that I have reached yet (from what I could tell and understand).

So, as a fix I removed the card, put it back on about twice now, but to no avail. 

I even put the card on a alt account for the first time and it still didnt work. 

 

I honestly do not understand , so maybe someone can provide some sort of explanation? 

 

Regards, 
Tyler

[Storm Clarence]

This may be a foolish question, but has the card expired?  If not, perhaps it is a hiccup in the system - re-input the card and wait a day or two for the system to catch up.  

[Nomorenamez]

No, the card has not expired, it shouldn't until 2013...

And hey, there are no silly questions, I feel pretty silly for asking!

 

 

[Storm Clarence]

No reason to feel silly - I had some issues with c.c. in the past - it usually takes a day for LL to catch up. I wish I had more a of a solution for you. If you are a premium member get on live chat - if not, perhaps submit a ticket.

[Nomorenamez]

i've been considering joining premium for this reason alone... Do you think its worth it at all?

Where would I submit a ticket? I'm still a little knew to this aspect of SL at lest...

[Catwise Yoshikawa]

You have some billing info in Knowledge base here: http://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037

 

Check also payment method changes for non us residents is that is your case: http://wiki.secondlife.com/wiki/Linden_Lab_Official:Local_Payments_FAQ

hope that helps.

[Storm Clarence]

I think premium is worth it- yes. You get support - and I have *ALWAYS* received the support I needed. You get a weekly stipend and a free little Linden home. Yes, premium is the way to go. If you do the math you will find that it cost maybe $1 per month with all the perks you get.

[Storm Clarence]

I just made a post in the Avatar section discussing premium membership (Do you treat..). Why don't you check it out and see some responses - maybe this will help you make a decision. Enjoy

[MarkByron Falta]

It's possible that you've attempted to buy more Linden than is authorized for new residents and the limits are relatively small compared to residents that are at least a month old - see:

https://secondlife.com/my/lindex/describe-limits.php?

[Peewee Musytari]

It could be that you had a payment method that is no longer acceptable since the new changes, which vary depending on whether you live in the US or not.

Anyone that already had that set up (such as non americans with Paypal) will be allowed to continue using it, but as soon as you try to update or change it you won`t be able to put it back in. I am expecting the same problem next year when my CC expires

Try calling the toll-free Billing department for the best advise in your case.

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

[sugarcult Dembo]

I have the same issue ... Buying Linden its been Two weeks maybe more .. I was foolish and bought Linden from GM4S International Game gold Sales Ltd witch got my SL account closed for a limited time then the Linden i bought taken off me .. so im out of pocket and still no Linden !!!!!!!!!!!! and i have one more week on my land yaaaay.. so if you can help or if someone fixed yr card issue let me know !

 

I have even tried PayPal i have buy on xstreet-marketplace But the same issue when it come too buying Linden

 

Sorry Tyler I cant help but your no alone

 

Regards,

Sugar