I can't buy lindens!!!

[gothness Azalee]

Since 3 days i have that problem with buy lindens..I need pay my land tiers and business payments etc but i can't buy lindens! Why? It's abot servers or about my account? Pls help quickly!!!

[Bobbie Faulds]

How are you trying to pay? Credit/debit card should go right through. Paypal as well. If they fail, try removing them and then readding them. If you are still having a problem, call the Linden billing phone number listed in the contact support page on the dashboard. I had that problem with my account and it was something on their end.

[TinLiz]

  I called Lindens Labs billing and did what they said to do and it works.  

 

  Remove all payment methods present.  Wait 20 minutes....re enter payment methods used and wait another 20 minutes.  Voila...it worked for me!!

[JeanneFau]

Yeah, it would help if you told us how are you trying to buy them. I know paypal can be buggy at times, but the way TinLiz pointed out ususally works just fine.

[TinLiz]

 

 

Me again.....The re-entering the payment information only worked once for me.  \it then quit working.  I have beeen paying with a credit card for 2 years with no problem until now.  I deleted my payment info 3 days ago in order to re-enter it and try that again, but now I can't even re-enter my credit card info.  It just says try again later and gives me a link back to the cashier page.  \under that it says that if you see this error message more than once call the billing department.  I have called 3 times and have done all they have suggested.  I have reset my modem, cleared all browising history and I am now trying it from a different computer..and still nothing.  I made a new account and I can't even enter any information on that account.  I'm ready to give up and just have a RL.  

[Bobbie Faulds]

Paypal seems to have fewer problems than cards. You might also ask your case be escalated from the card readers that answer the phone. I had the same problem with my paid account. Took them 2 weeks to find the problem that was on their end.

[annettehnc]

Ok, the last two weeks I have added payment info, it was accepted, but, it wouldn't let me buy Linden's.  It's the same method I have always used.  If SL doesn't want my money I will just find another sim world that will.

[Cinnamon Mistwood]

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annettehnc wrote:

Ok, the last two weeks I have added payment info, it was accepted, but, it wouldn't let me buy Linden's.  It's the same method I have always used.  If SL doesn't want my money I will just find another sim world that will.

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The last 2 times I updated a payment method I also had to go BACk into my account and let the Lab know what I was authorizing it to do.  There were 2 things you can use your payment method for.  One was "Buying Lindens"  the other was "Land, premium, and other recurring fees"  I had to authorize use of my payment method for both before it let me do anything. 

If you haven't already checked your billing info, check it again just in case.  If you have already checked to make sure both options are authorized, I guess you can file a support ticket.

[Alwin Alcott]

if this was the first time you added payment info you have a buy and sell limit that has to pass, if you didn't use that yet you won't be able to buy or sell large amounts

[AlecDeBoeuil]

You are not allowed to buy Lindens. It's in their employment contract that they are not permitted to become slaves to ordinary users, just Ebbe.

Alec - to put people straight about these sorts of things

[annettehnc]

Same old story.  Being a pain about letting me buy Lindens.  Accepts my info, but that's as far as it gets.  Tiresome.  About ready to give up on SL.