I purchased the Galaxy III from Marketplace and no refund within 24 hours

[Ecstasea]

I purchased the Galaxy III on Marketplace and sent a notecard/instant message before the 24 hours that I was not satisfied  with it, and they are not willing to refund the L$2,014 Lindens. 

[Freya Mokusei]

o_o Why would you spend that money on a virtual cellphone.

SL is Buyer Beware, your money is probably gone forever. You have no right or expectation of Refunds.

Source: SL Community Standards

Suggest you use this as a learning experience.

[Rolig Loon]

Despite the fact that their ad says "Refund:  Yes, 100% refund within 24 hour", there's nothing other than their own integrity to enforce that.  Unfortunately, all you can do is post a negative review on their site.

Frankly, I don't know why they would advertize a refund like that. They sold the device with copy/mod perms, which means that anyone could buy it, ask for a refund, and keep a perfectly functioning copy at no cost.  What they should have done is make the device no-copy/mod and then advertise a "full refund if you return the object within 24 hours of purchase."

[Freya Mokusei]

"Frankly, I don't know why they would advertize a refund like that."

 

I imagine it's added intentionally to instill a confidence where none should exist.

[Knowl Paine]

You can leave a Review for the item, share your rating of the product.

If the ad is misleading or the product is not as described, you can flag the item.

If you feel that you've been mistreated in Second Life, you have the option of filing an Abuse Report if you wish to document your experience with LL.

The policy in practice is no refunds. Seeking a legal remedy outside of SL is not practicable for such a small amount.

It is my personal hope that Market Place will adopt some of eBay's buyer protections in the future.

 

 

[Rolig Loon]

Probably right. If the merchant actually honored it, he would be giving away the product for free. Therefore, he is either too sly for his own good or hasn't thought through the implications of his marketing plan. Either way, not the shiniest apple in the bin.

[Syo Emerald]

I bet you just didn't read the description....next time you should give me your money, when you feel the urge to buy a useless cellphone for your avatar. :matte-motes-big-grin-wink:

[KarenMichelle Lane]

Seriously, you purchased a mock cellular phone here in SL? for actual Lindens?

Under Lessons Learned, be grateful you are only out of approximately $7.77 USD.