hi i bought some hair from damselfly called barbarajean and dident get it

[caz Contepomi]

hi i bought some hair from damselfly called barbarajean from sl market place it took my money but i never got the hair i sent a note card to the maker and he never got the money or my transaction i have it on my transaction history that the money went plz can you redeliver the hair or give me the lindons back thank you caz contepomi i bought it on the 08/07/2013 i will copy my transaction history on here for you 

08/07/2013	10:46:59	833cd51c	Destination: Currency Linden L$ Payment  Description: MKT2 Item Purchase Order #1328651472	L$250		L$606
08/07/2013	10:34:38	4595e061	Destination: Currency Linden L$ Payment  Description: MKT2 Item Purchase Order #1328650547	L$0		L$856

how do i send a ticket iv never done one before

[Rolig Loon]

We can't do anything about it.  We are all SL residents like you, and Lindens never visit this resident-to-resident Answer service.  It's surprising that the merchant doesn't have a record of the transaction.  The correct action now is to submit a support ticket with the category Marketplace >>> Failed Marketplace Delivery.

[Lindal Kidd]

---

caz Contepomi wrote:

how do i send a ticket iv never done one before

---

Go to https://support.secondlife.com/create-case/