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deleted accounts impossible


Majak
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why is it  so hard to get a simple thing like a deleted account restored? If you have a premium account they will help , but it doesnt matter that an avatar can spend thousands of dollars in sl , its better to spend 10 a month ? I have a good friend that deleted his account and is trying to get it back and its days of runaround, no defineite concrete answers. ill gladly pay LL 10 dollars to fixx it,

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What happens if you delete anything on your computer and, say, some 6 months later you decide that you want it back (actually even a week later)?  What guarantees do you have that that what you deleted will be intact and easily restored to what it was before you deleted it?  How long would it take to even get some of what you deleted recovered?  More importantly, how much would you have to spend to recover what you deleted?  Can it even be done?

Just some things to think about.  You destroy something it's not going to be easy to un-destroy it.

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why is it  so hard to get a simple thing like a deleted account restored?

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Why in the world would you ever think such a thing?

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The only "definite concrete answer" is what's stated in the Knowledge Base:

Re-activating a canceled account

If you have cancelled your account, you may be able to restore it, depending on how long ago it was cancelled. There is a US$9.95 reactivation fee for restoring an account.

32px-KBwarning.png Warning: Even if your account is restored, the associated inventory, land, and Linden dollar balance may be unrecoverable.

To start the process:

  1. Open a support case.
  2. Under What type of problem are you having? choose Account Issue.
  3. Choose Reactivate an old account.
  4. Enter the required information
  5. Click Submit.



Please note the warning.  Once an account is deleted, there is no guarantee that any assets will be recoverable if the account is reinstated.

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to add to the great answers:

In terms of running a service like this. It comes down to the subject of storing data and backups.

So when you delete your account it's technically signed in to become 'dead / unused' data clustering the serverspace and the size of backup files.

If a platform provider would continiue to store every ever made account with the possibly huge amount of inventory data they would very likely need to buy new servers in order to get more serverspace in a raising interval. (and as usual the majority of the users would not like to have fees and costs raised in order to finance this)

Depending on their backup procedures and how they decrease the data being attached to a deleted account over time, it becomes harder to 'just' reconstruct it. And it takes some effort to dig it out of the backups, that's why they charge a small fee for that.

Not everything is as 'easy or simple' as it may seem =)

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If the account was deleted a while ago it is going to take time.  I know someone that reactivated a deleted account that had been deleted a few years ago and it took a few weeks for it to become available again.  There is a fee for reactivating a deleted account through that must be paid before they will do anything.  It has nothing to do with if you were premium or not. All must pay the fee.

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