facelight and bodylights

[Rolig Loon]

You probably have local lights turned off. Open Preferences >> Graphics and see whether it's checked.

[Rolig Loon]

You probably have local lights turned off. Open Preferences >> Graphics and see whether it's checked.

[Innula Zenovka]

Possibly you have local lights turned on but facelights turned off.  

I forget where the setting for that is in Phoenix, but if you can't find it, bring up the Debug Menu and type in renderattachedLights.   Set that to TRUE.

[Nalates Urriah]

The Phoenix viewer support has changed, as you probably know. the Firestorm group no longer supports Phoenix Viewer. They see it as a dead viewer and dropped support Dec 31, 2012. But, there is a support group: Phoenix Viewer Self Help. I suggest you join the group, if you plan to keep using Phoenix.

The Phoenix viewer will likely become completely unusuable in late February or early March. The new avatar bake process will change then. Phoenix will then no longer be able to rez avatar textures and avatars will be gray. 

Phonix users are changing to Firestorm, Singularity and Cool VL Viewer. Firestorm has a Phoenix mode, but it is not an exact thing, but close.

Starting to change now will let you change and learn a new viewer on your terms. Once the avatar bake rolls out you won't have as much choice.