Perrie Juran Posted July 18, 2014 Share Posted July 18, 2014 MBeatrix wrote: It is fixed. For more info, please see the JIRA. Looks like it but they haven't sounded the "all clear" yet. So for the moment gonna still keep an eye on it. Thanks! Link to comment Share on other sites More sharing options...
Lindens Caleb Linden Posted July 18, 2014 Lindens Share Posted July 18, 2014 Hi All, For any new reports on this issue please use Mbeatrix's jira https://jira.secondlife.com/browse/BUG-6735. Link to comment Share on other sites More sharing options...
MBeatrix Posted July 18, 2014 Author Share Posted July 18, 2014 Yes, it doesn't sound like a definitive solution, either, but at least it is allowing people logging in. Link to comment Share on other sites More sharing options...
Perrie Juran Posted July 18, 2014 Share Posted July 18, 2014 Caleb Linden wrote: Hi All, For any new reports on this issue please use Mbeatrix's jira https://jira.secondlife.com/browse/BUG-6735. I get "project does not exist when I click your link." But this works: https://jira.secondlife.com/browse/BUG-6735 Strange because I don't see any difference. Nevertheless, what specific information do you want? Link to comment Share on other sites More sharing options...
MBeatrix Posted July 18, 2014 Author Share Posted July 18, 2014 There is a dot at the end of that URL, that's why Caleb's link doesn't work. :matte-motes-tongue: Link to comment Share on other sites More sharing options...
Perrie Juran Posted July 18, 2014 Share Posted July 18, 2014 MBeatrix wrote: There is a dot at the end of that URL, that's why Caleb's link doesn't work. :matte-motes-tongue: Sometimes you can go blind looking at those. Link to comment Share on other sites More sharing options...
Lindens Caleb Linden Posted July 18, 2014 Lindens Share Posted July 18, 2014 Thanks, Mbeatrix. Link to comment Share on other sites More sharing options...
MBeatrix Posted July 19, 2014 Author Share Posted July 19, 2014 You're welcome. And thank you all there, you performed great today, fixing that nasty issue. :matte-motes-smitten: Link to comment Share on other sites More sharing options...
Itia Posted July 22, 2014 Share Posted July 22, 2014 My login fails today (for the last 1/2 hour or more). I have this problem intermittently. Link to comment Share on other sites More sharing options...
MBeatrix Posted July 22, 2014 Author Share Posted July 22, 2014 My login fails today (for the last 1/2 hour or more). I have this problem intermittently. Please write about your experience in the comments of the JIRA I filed (https://jira.secondlife.com/browse/BUG-6735) or create your own. Not sure if your problem has the same origin or even if you get the same error message, since you didn't provide any info besides your login is failing. Link to comment Share on other sites More sharing options...
Lindens Caleb Linden Posted July 22, 2014 Lindens Share Posted July 22, 2014 Hi Itia, How does login perform today? Link to comment Share on other sites More sharing options...
Hitomi Heron Posted July 22, 2014 Share Posted July 22, 2014 As of 10:20am SLT I am recieving "Unable to Connect to Simulator" Login Error messages. Right now I am assuming this is caused by ongoing maintenance but I was able to log in yesterday without any problem. I have tried my last location and home location and its the same deal. Is this really due to maintenance because the SL Grid Status post doesn't mention login issues as one of the expected problems? Edit: Nevermind it seems to have been a case of I just had to keep trying. Though it did take me about 12 tries before I finally got in. Link to comment Share on other sites More sharing options...
Lindens Caleb Linden Posted July 22, 2014 Lindens Share Posted July 22, 2014 Keep us updated in a few days as we are having RC updates tomorrow morning. Link to comment Share on other sites More sharing options...
MBeatrix Posted July 22, 2014 Author Share Posted July 22, 2014 As of 10:20am SLT I am recieving "Unable to Connect to Simulator" Login Error messages. Right now I am assuming this is caused by ongoing maintenance but I was able to log in yesterday without any problem. I have tried my last location and home location and its the same deal. Is this really due to maintenance because the SL Grid Status post doesn't mention login issues as one of the expected problems? Edit: Nevermind it seems to have been a case of I just had to keep trying. Though it did take me about 12 tries before I finally got in. I do believe it was due to the maintenance, yes. I had the same issue and it went away even before the maintenance finished. And this time I couldn't login with any of my two accounts, which was something different than the issue that made me start this thread and file a JIRA. All seems to be OK now. I've been logging in/out and in again without problems. Link to comment Share on other sites More sharing options...
MBeatrix Posted July 22, 2014 Author Share Posted July 22, 2014 I sure will, Caleb, thanks for your concern. All seems to be OK now. Link to comment Share on other sites More sharing options...
Wolfen Greggan Posted July 23, 2014 Share Posted July 23, 2014 I wasn't having this issue until today. If I try to log in with my main av, it just hangs with the status bar at 1/10th of the way across. No error message, although it's only been about 5 minutes now so it'll probably time out shortly. I can log in with my alt no problem. It seems the issue is not fixed. Link to comment Share on other sites More sharing options...
nikita Jefferson Posted July 23, 2014 Share Posted July 23, 2014 MNeatrix, my parter has the same problem today, exactly as you wrote.Her main avy can't get in but her alt can. She got in with the SL viewer after a long wait, but cannot get in with singularity, which is our viewer of choice. It's not a viewer problem because i use singularity too and i get in with no problem I don't know if location is a factor, she lives in the UK,i live in Canada Link to comment Share on other sites More sharing options...
MBeatrix Posted July 24, 2014 Author Share Posted July 24, 2014 @Wolfen Greggan @nikita Jefferson Please, please, if the issue persists, write your experience on the comments of my JIRA at https://jira.secondlife.com/browse/BUG-6735 Link to comment Share on other sites More sharing options...
nikita Jefferson Posted July 24, 2014 Share Posted July 24, 2014 Ok MBeatrix, i 'll see her later today and will find out then Link to comment Share on other sites More sharing options...
Wolfen Greggan Posted July 24, 2014 Share Posted July 24, 2014 Tried to post on the JIRA but I couldn't find a way to. It looked like it was already closed. Anyway, after a couple of attempts at removing my payment method, I was finally able to log in. Link to comment Share on other sites More sharing options...
nikita Jefferson Posted July 24, 2014 Share Posted July 24, 2014 Thanks Wolfen, i have'nt seen her yet, should be soon, if she is still having probs. i will suggest that to her Link to comment Share on other sites More sharing options...
Perrie Juran Posted July 24, 2014 Share Posted July 24, 2014 Wolfen Greggan wrote: Tried to post on the JIRA but I couldn't find a way to. It looked like it was already closed. Anyway, after a couple of attempts at removing my payment method, I was finally able to log in. Yes, Bug 6735 as well as all the linked JIRA's are closed now. Someone may need to open a new one if this continues. Link to comment Share on other sites More sharing options...
Lindens Caleb Linden Posted July 25, 2014 Lindens Share Posted July 25, 2014 Hi, For all who have login problems in the last few days, please reach out to support first as they are dealing with this kind of problem pretty regularly. If they are not able to resolve it, they will report it to engineering to find a pattern amongst several accounts. Thanks, Caleb Link to comment Share on other sites More sharing options...
Wolfen Greggan Posted July 27, 2014 Share Posted July 27, 2014 Happened again today. Had to remove my payment info twice before I could log in. No offence, Caleb, but any past attempts at getting support from LL have fallen on deaf ears. Link to comment Share on other sites More sharing options...
Wolfen Greggan Posted July 27, 2014 Share Posted July 27, 2014 Ok, it happened again so I guess I better report it. My question is, since a JIRA has already been opened and closed on it, do I open another one or is there some other way of reporting this to LL so my account will be added to the list of those having issues? Link to comment Share on other sites More sharing options...
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