SaraJane Helendale Posted March 31, 2016 Share Posted March 31, 2016 Hi all , 2 days ago I bought a item from a inworld store and I have not received anything from the vendors i had this message: Sorry, but the product is temporarily out of stock. Please contact the merchant (xxxxxxx xxxx) who will be able help you. and near the item wasn't any sign for know this.I contacted the merchant, with notecard and send Also a ticket into the website of the merchant but after 48 hours the not had any reply, Now i ask what i can do ? i can send a report abuse ? Link to comment Share on other sites More sharing options...
Bree Giffen Posted March 31, 2016 Share Posted March 31, 2016 Double check you are messaging the right merchant and it may take a week or two for a reply. Also, keep it polite as possible. Look for redilvery terminals in the store or some other signs on how to deal with store issues. Link to comment Share on other sites More sharing options...
SaraJane Helendale Posted March 31, 2016 Author Share Posted March 31, 2016 into the store there aren't any terminal and sinceraly lost 11k linden for nothing, isn't easy ....... Link to comment Share on other sites More sharing options...
Sassy Romano Posted March 31, 2016 Share Posted March 31, 2016 L$100 bet that it's a dance store vendor where one of the initals of the owner is D. Link to comment Share on other sites More sharing options...
SaraJane Helendale Posted April 1, 2016 Author Share Posted April 1, 2016 i think you have win .... Link to comment Share on other sites More sharing options...
Pamela Galli Posted April 1, 2016 Share Posted April 1, 2016 Sassy Romano wrote: L$100 bet that it's a dance store vendor where one of the initals of the owner is D. Wait there are two dance stores that have AWOL owners but are still selling? Link to comment Share on other sites More sharing options...
Sassy Romano Posted April 1, 2016 Share Posted April 1, 2016 Has been for ages. The D one and the H one although the H one does dish out the goods but the web engine has broken so people have to put the animations into a different controller. The D one is JUST a reseller with exceptionally bad service with a reputation that goes back years but being a reseller, the transaction is somewhat riskier. Same shop where merely visiting gets you added to the spam list and when asked, he refuses to remove you but wants you to jump through his hoops of a ticket system to make the request. Ridiculous! Link to comment Share on other sites More sharing options...
Pamela Galli Posted April 1, 2016 Share Posted April 1, 2016 Ah, yes I had been conflating them. In any case they are notorious. Except of course LL seems not to be aware. Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted April 1, 2016 Share Posted April 1, 2016 I'll bet L$100 this person was bitten by the same vendor too - https://community.secondlife.com/t5/Shopping/I-have-recently-purchased-two-items-from-a-dance-Vendor-an/qaq-p/3018211 Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted April 1, 2016 Share Posted April 1, 2016 Pamela Galli wrote: Ah, yes I had been conflating them. In any case they are notorious. Except of course LL seems not to be aware. I really don't know the best thing to do about this. It's just crazy though. So many people are losing money & those items are not cheap. Is it ARable for Fraud -> L$? Link to comment Share on other sites More sharing options...
EdmundPendragon Posted April 1, 2016 Share Posted April 1, 2016 Just another example of Linden Lab protecting the guilty at the expense of the innocent. And people still wonder why the population of Second Life is dwindling. New people get discouraged fast and leave and the older residents either accept the behavior and pretend all is okay (think Kevin Bacon at the end of Animal House) or are like me and contemplating how long they can stomach it. As a premium member for now over 4 years, I am figuring to last the summer and when my membership comes due in September to cancel. Does anyone REALLY think with the inept customer service that Linden Lab provides that Sansar will be successful? When Second Life was launched there were no competitors. Sansar will not have that luxury. Link to comment Share on other sites More sharing options...
SaraJane Helendale Posted April 1, 2016 Author Share Posted April 1, 2016 today i will talk in chat with support of Sl , il will write with a next post what they said , maybe can be help other persons ... Link to comment Share on other sites More sharing options...
Sassy Romano Posted April 1, 2016 Share Posted April 1, 2016 I seem to recall that they were as I contacted them privately to ask. Link to comment Share on other sites More sharing options...
Sassy Romano Posted April 1, 2016 Share Posted April 1, 2016 It will be classed as resident to resident dispute and they will not get involved. Had the purchase been on Marketplace, they would because LL is the delivery mechanism and besides the system shouldn't take payment if there's no stock. I can't understand why an inworld system should take funds if there's no stock but then it's not my vending system. My vending system won't even take money for a duplicate purchase because you can self redeliver, it wouldn't be right to take money again. Anyway, inworld purchases are 100% Caveat Emptor I'm afraid. Link to comment Share on other sites More sharing options...
EdmundPendragon Posted April 1, 2016 Share Posted April 1, 2016 I am truly sorry Monique but Sassy's reply is 100% accurate. The gutless wonders of Linden Lab will not help you with this matter. You have learned a very expensive lesson when it comes to Linden Lab and Second Life. With the exception of four stores in world that I have used for my time in Second Life, I do ALL my shopping through the Marketplace. The best description that I can provide to Linden Lab (and to the non-English speaking people I hope the idea translates to your language) but the word is SLUMLORD. Link to comment Share on other sites More sharing options...
Pamela Galli Posted April 1, 2016 Share Posted April 1, 2016 Whirly Fizzle wrote: Pamela Galli wrote: Ah, yes I had been conflating them. In any case they are notorious. Except of course LL seems not to be aware. I really don't know the best thing to do about this. It's just crazy though. So many people are losing money & those items are not cheap. Is it ARable for Fraud -> L$? Well if anyone else did it, it would be ignored, but surely all your good works at least give your voice more weight. Or would with any other company. Link to comment Share on other sites More sharing options...
Whirly Fizzle Posted April 1, 2016 Share Posted April 1, 2016 I can absolutely guarantee my ARs go into the same black hole as everyone elses :smileytongue: Link to comment Share on other sites More sharing options...
SaraJane Helendale Posted April 1, 2016 Author Share Posted April 1, 2016 So we need have to wait the next victim? Linden Lab protects those who steal moneys? Leaving aside, I'd give the possibility for anyone to create shop and stealing moneys There should be parameters to protect buyers inworld I am a merchant who has a store inworld and in the marketplace, and I always try to protect those who buy from me. Link to comment Share on other sites More sharing options...
Pamela Galli Posted April 1, 2016 Share Posted April 1, 2016 Whirly Fizzle wrote: I can absolutely guarantee my ARs go into the same black hole as everyone elses :smileytongue: Well then abandon all hope. :matte-motes-mad: (If not already done.) Link to comment Share on other sites More sharing options...
SaraJane Helendale Posted April 1, 2016 Author Share Posted April 1, 2016 well , i talked in chat with support of second life , they said me to send a ticket , and they will try to give me the item i have buy. i did this now.....i need only wait but sinceraly i not think they will do Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now