Monty Linden

For the moment, I'm interested in the information exactly as stated: the view of the network as seen from a machine experiencing problems (or one that can be returned to a configuration that has problems). The hope is that this is entirely a local phenomenon (or phenomena - I think there are at least two distinct problems in play) and I'll start the attack from that point.

What is your router's make, model and firmware version?

Looking for information on such problems here: http://community.secondlife.com/t5/Second-Life-Viewer/DNS-problems-at-login-a-request-for-information/td-p/1862703#

Jusden Jonstone wrote: Would you also be interested in any such reports coming from Windows 8 users? Absolutely. I just didn't have a Win8 system at hand to create instructions. Vista, too.

In my spare time, I'm trying to dig into the source of the viewer DNS lookup failures that continue to appear.  This problem is identified by the following popup on login: Login failed. DNS could not resolve the host name. Please verify that you can connect to the www.secondlife.com web site. If you can, but continue to receive this error, please go to the support section and report this problem. and by error messages in the SecondLife.log file such as: 2013-01-31T20:50:53Z WARNING: process: LLXMLRPCTransaction CURL error 6: Could not resolve host: login.agni.lindenlab.com (Could not contact DNS servers) If you experience this despite workarounds such as the Google DNS server configuration or because such workarounds aren't available to you, I would like to get some information from you.  If the Google DNS server workaround did work for you, you're invited to revert the workaround, gather the following information and restore the workaround. The information I'm after and which can be reported here, in a private message, or via email to monty@{obvious company domain} should include: Operating system Number of active network interfaces Full list of DNS servers known by your computer Additional information about certain files on OS X machines What follows are more detailed instructions for getting this information from various operating systems and what to report.  Other OS releases will vary from these descriptions. Windows XP: Start > Settings > Network Connections Find all 'Connected' interfaces, report the count. For each such interface: Right Click 'Status' Click the 'Support' tab Click the 'Details...' button Report all 'DNS Servers' Windows 7: Start > Control Panel > Network and Sharing Center Find each network with 'Internet' Access Type; report the count. For each such network: Click the connection to bring up a Status window Click the 'Details...' Button Report all 'IPv4 DNS Servers' Mac OS X 10.6.8: Open 'System Preferences' Click the 'Network' panel Find all 'Connected' interfaces.  Report the count. For each such interface: Click the connected interface in the left column Report all 'DNS Server' entries Start a shell in Terminal.app Execute and report output of: ls -l /etc/resolv.conf Execute: cat /etc/resolv.conf Report lines from the output with 'nameserver' in them.

My request for a time machine was denied...

Camille, if you could go to this Jira reply: https://jira.secondlife.com/browse/VWR-25627?focusedCommentId=335819# and answer the three questions and attach your SecondLife.log file, that would be a good start. Or as a reply to the following Jira which has a link to information on finding this file: https://jira.secondlife.com/browse/SVC-7248?focusedCommentId=303129

On your wrt54g router.... Not an *official* position but my personal recommendation is to use something better. http://www.smallnetbuilder.com/wireless/wireless-reviews/26843-linksyswrt54gv5reallyisalousyrouter