Void Singer Posted November 8, 2011 Author Share Posted November 8, 2011 thanks for that, added the alias an underlined it to make it stand out Link to comment Share on other sites More sharing options...
Void Singer Posted November 8, 2011 Author Share Posted November 8, 2011 thanks for that, added the alias an underlined it to make it stand out Link to comment Share on other sites More sharing options...
Mickey Vandeverre Posted November 8, 2011 Share Posted November 8, 2011 Actually curious about that - do you have a link where you pulled the information that it was recommended to contact the ceo via twitter and profile feed? Because if so - might use that - I only send one tweet a month - limit it - but I've not ever talked to a busy ceo that would encourage that. Wild west here, though - anything goes. You should use twitter. It sounds like you have some kind of issue to promote - not really sure what it is - your open letter thingie was really hard to comprehend. If you need promotion done - you need a larger circle. Link to comment Share on other sites More sharing options...
Mickey Vandeverre Posted November 8, 2011 Share Posted November 8, 2011 Actually curious about that - do you have a link where you pulled the information that it was recommended to contact the ceo via twitter and profile feed? Because if so - might use that - I only send one tweet a month - limit it - but I've not ever talked to a busy ceo that would encourage that. Wild west here, though - anything goes. You should use twitter. It sounds like you have some kind of issue to promote - not really sure what it is - your open letter thingie was really hard to comprehend. If you need promotion done - you need a larger circle. Link to comment Share on other sites More sharing options...
Griffin Ceawlin Posted November 8, 2011 Share Posted November 8, 2011 Mickey Vandeverre wrote: Actually curious about that - do you have a link where you pulled the information that it was recommended to contact the ceo via twitter and profile feed? Because if so - might use that - I only send one tweet a month - limit it - but I've not ever talked to a busy ceo that would encourage that. He has a Twitter account and uses it quite frequently to intereact with residents. That would seem encouragement enough. The same with his profile feed. It sounds like you have some kind of issue to promote - not really sure what it is - your open letter thingie was really hard to comprehend. Why am I not surprised that you would have trouble? Link to comment Share on other sites More sharing options...
Griffin Ceawlin Posted November 8, 2011 Share Posted November 8, 2011 Mickey Vandeverre wrote: Actually curious about that - do you have a link where you pulled the information that it was recommended to contact the ceo via twitter and profile feed? Because if so - might use that - I only send one tweet a month - limit it - but I've not ever talked to a busy ceo that would encourage that. He has a Twitter account and uses it quite frequently to intereact with residents. That would seem encouragement enough. The same with his profile feed. It sounds like you have some kind of issue to promote - not really sure what it is - your open letter thingie was really hard to comprehend. Why am I not surprised that you would have trouble? Link to comment Share on other sites More sharing options...
Mickey Vandeverre Posted November 8, 2011 Share Posted November 8, 2011 ummm yeah, Griffin....very aware of twitter Link to comment Share on other sites More sharing options...
Mickey Vandeverre Posted November 8, 2011 Share Posted November 8, 2011 ummm yeah, Griffin....very aware of twitter Link to comment Share on other sites More sharing options...
Void Singer Posted November 8, 2011 Author Share Posted November 8, 2011 Mickey Vandeverre wrote: Actually curious about that - do you have a link where you pulled the information that it was recommended to contact the ceo via twitter and profile feed? Because if so - might use that - I only send one tweet a month - limit it - but I've not ever talked to a busy ceo that would encourage that. Wild west here, though - anything goes. You should use twitter. It sounds like you have some kind of issue to promote - not really sure what it is - your open letter thingie was really hard to comprehend. If you need promotion done - you need a larger circle. I realize your point is to troll any post I make, however you'll find that you can't get a rise out of me, and if I wanted I could play the game much better than any of suspiras sock puppets. I never waste emotional involvement on other people's opinions that neither make sense nor carry any weight. that said, I appreciate the additional official resource offered, and if you know of any others I'll be happy to add them to the OP, since the is the main point of this thread. Link to comment Share on other sites More sharing options...
Void Singer Posted November 8, 2011 Author Share Posted November 8, 2011 Mickey Vandeverre wrote: Actually curious about that - do you have a link where you pulled the information that it was recommended to contact the ceo via twitter and profile feed? Because if so - might use that - I only send one tweet a month - limit it - but I've not ever talked to a busy ceo that would encourage that. Wild west here, though - anything goes. You should use twitter. It sounds like you have some kind of issue to promote - not really sure what it is - your open letter thingie was really hard to comprehend. If you need promotion done - you need a larger circle. I realize your point is to troll any post I make, however you'll find that you can't get a rise out of me, and if I wanted I could play the game much better than any of suspiras sock puppets. I never waste emotional involvement on other people's opinions that neither make sense nor carry any weight. that said, I appreciate the additional official resource offered, and if you know of any others I'll be happy to add them to the OP, since the is the main point of this thread. Link to comment Share on other sites More sharing options...
Perrie Juran Posted November 8, 2011 Share Posted November 8, 2011 Void Singer wrote: thanks for that, added the alias an underlined it to make it stand out Awesome. May I also suggest under basic info the video tutorials: http://secondlife.com/my/whatnext/video-tutorials/index.php? Link to comment Share on other sites More sharing options...
Perrie Juran Posted November 8, 2011 Share Posted November 8, 2011 Void Singer wrote: thanks for that, added the alias an underlined it to make it stand out Awesome. May I also suggest under basic info the video tutorials: http://secondlife.com/my/whatnext/video-tutorials/index.php? Link to comment Share on other sites More sharing options...
Mickey Vandeverre Posted November 8, 2011 Share Posted November 8, 2011 you're welcome! have a great evening Link to comment Share on other sites More sharing options...
Void Singer Posted November 9, 2011 Author Share Posted November 9, 2011 wow, yet another conglomerate resource I missed.... I knew torley had his vids on the blog posts, and there are others scattered throughout the wiki, but I completely missed out on these, thanks Perrie! I've added it to the the basic information and common questions section... I may move the v2 tutorial there to, since it's less a support option and more a static tuturial. Link to comment Share on other sites More sharing options...
Void Singer Posted November 10, 2011 Author Share Posted November 10, 2011 I've added the Community Tools user group to the listing, since it appears to be reactivating. please note that it is NOT being held at it's normal time, but rather 2 hours earlier. that would be today, Nov 10, at 11am PST/SLT (two hours from the time of this post) Link to comment Share on other sites More sharing options...
wrable Amat Posted December 16, 2011 Share Posted December 16, 2011 What..what...Void leaving the SLF ? Tell me it is not so...4 years ago I wanted to make scripted products for our maternity shops.. I followed Voids forums support for many years and in the end I went from being confused to the seller of many many many scripted huds systems..I owe a lot of my learning to Void.If I did read this right and you are leaving...I will miss you ,I always search for a Void post on log in.I will miss you Void,you helped me personally a few time and for that my friend was very kind and what a sweet heart you have been for me personally. Much love Link to comment Share on other sites More sharing options...
Venus Petrov Posted December 16, 2011 Share Posted December 16, 2011 Unfortunately, it is true. Void is still a resident inworld but she has taken her expertise away from this forum to another SL-related but not SL-sanctioned forum. I will not go into the sordid details other than to say that her request for clarification on an issue was ignored. Link to comment Share on other sites More sharing options...
Thinkerer Melville Posted December 16, 2011 Share Posted December 16, 2011 Thanks for this initiative. I will pick up this content (thanks for your explicit permission). I will inlude other information that is posted here. I will put this info together and include it in a post on my blog (perhaps with non-linden sources) TKR Link to comment Share on other sites More sharing options...
Sy Beck Posted December 16, 2011 Share Posted December 16, 2011 Void Singer wrote: I had a thought to compile a list of official resources, available from Linden Lab, as a go to source for official information regarding problems one might encounter in SL. The list I'm attempting to compile is of only the LL direct sources, since most of the informal sources (such as these forums) are fairly well known and often suggestted, but not everyone is aware of all the official sources... so to jump start this list, I'm going to throw out some categories, and populate a few of them, and would welcome any suggestions for Official LL Resources only (which I'll do my best to update into this post) UPDATED Nov 10, 9:00 AM (PST) Information on current events and changes within SL: SL Blogs (general new features, trends and news) Grid Status (currently known large scale failures and scheduled maintenance, if it breaks check here first) Second Life Server Forum (particularly the weekly deploy threads for news on new features and fixes) Second Life Viewer Forum (occasionally has news from Lindens on viewer changes and fixes) Rod Humble's Twitter Feed(CEO's take on what's trending in SL now, and into the future) Rod Humble's Profile Feed (more of the same, limited to SL users, login required) Basic Information and Common questions: @SupportLinden (A twitter account that redirects users to the likeliest resource) Knowledge Base (a collection of preformated questions and answers on a variety of topics) Video Tutorials (collection of video detailing how to do many basic tasks and showcasing SL content) SL Wiki (only some information found here is official) Basic support: Quickstart Guide (something to get you started if you are new to SL) Billing issues (can't save your payment info? got overcharged by LL, go here) File a Trouble ticket (AKA Support Portal, for problems that you are personally experiencing, should be logged in if possible) Live Chat Support (must be premium member and logged into the website, limited hours) Jira(find out about known bugs, possible workaraounds, and keep updated on the ones important to you) File a bug report (only bugs that affect multiple users or regions, please search before filing) File a Feature Request (got a great idea? submit it here. please search before filing) Active Focus Groups: Server Betauser group (meets on beta grid [aditi] focuses on upcoming features and fixes) Second Life Beta (inworld announcement group for the same) Server/Sim user group (meets twice weekly on main grid [agni] focuses on current server limitations and workaraounds) Scripting user group (meets weekly on main grid [agni] focuses on scripting bugs and new features) Content Creation user group (meets week on main grid [agni] focuses largely on mesh) Community Tools user group (focuses on webside resources for SL) I only gathered some of the obvious links, it could used fleshed out with contact phone numbers, emails and other direct LL supported resources (one in which an employee of linden lab either directly answers, or can point you to the correct resource) Oops bumped into it. Link to comment Share on other sites More sharing options...
Sy Beck Posted December 17, 2011 Share Posted December 17, 2011 Sy Beck wrote: Void Singer wrote: I had a thought to compile a list of official resources, available from Linden Lab, as a go to source for official information regarding problems one might encounter in SL. The list I'm attempting to compile is of only the LL direct sources, since most of the informal sources (such as these forums) are fairly well known and often suggestted, but not everyone is aware of all the official sources... so to jump start this list, I'm going to throw out some categories, and populate a few of them, and would welcome any suggestions for Official LL Resources only (which I'll do my best to update into this post) UPDATED Nov 10, 9:00 AM (PST) Information on current events and changes within SL: SL Blogs (general new features, trends and news) Grid Status (currently known large scale failures and scheduled maintenance, if it breaks check here first) Second Life Server Forum (particularly the weekly deploy threads for news on new features and fixes) Second Life Viewer Forum (occasionally has news from Lindens on viewer changes and fixes) Rod Humble's Twitter Feed(CEO's take on what's trending in SL now, and into the future) Rod Humble's Profile Feed (more of the same, limited to SL users, login required) Basic Information and Common questions: @SupportLinden (A twitter account that redirects users to the likeliest resource) Knowledge Base (a collection of preformated questions and answers on a variety of topics) Video Tutorials (collection of video detailing how to do many basic tasks and showcasing SL content) SL Wiki (only some information found here is official) Basic support: Quickstart Guide (something to get you started if you are new to SL) Billing issues (can't save your payment info? got overcharged by LL, go here) File a Trouble ticket (AKA Support Portal, for problems that you are personally experiencing, should be logged in if possible) Live Chat Support (must be premium member and logged into the website, limited hours) Jira(find out about known bugs, possible workaraounds, and keep updated on the ones important to you) File a bug report (only bugs that affect multiple users or regions, please search before filing) File a Feature Request (got a great idea? submit it here. please search before filing) Active Focus Groups: Server Betauser group (meets on beta grid [aditi] focuses on upcoming features and fixes) Second Life Beta (inworld announcement group for the same) Server/Sim user group (meets twice weekly on main grid [agni] focuses on current server limitations and workaraounds) Scripting user group (meets weekly on main grid [agni] focuses on scripting bugs and new features) Content Creation user group (meets week on main grid [agni] focuses largely on mesh) Community Tools user group (focuses on webside resources for SL) I only gathered some of the obvious links, it could used fleshed out with contact phone numbers, emails and other direct LL supported resources (one in which an employee of linden lab either directly answers, or can point you to the correct resource) Oops bumped into it. Clumsy me, done it again! P.S. Why does this thread keep being bumped off the main page? Link to comment Share on other sites More sharing options...
Maryanne Solo Posted December 17, 2011 Share Posted December 17, 2011 Thanks for all your hard work void! Shame you've left. Link to comment Share on other sites More sharing options...
Venus Petrov Posted December 17, 2011 Share Posted December 17, 2011 Note: Void updated her original post so if anyone bumps it in future, please copy her updated version (16 Dec 2011). Void Singer wrote: I had a thought to compile a list of official resources, available from Linden Lab, as a go to source for official information regarding problems one might encounter in SL. The list I'm attempting to compile is of only the LL direct sources, since most of the informal sources (such as these forums) are fairly well known and often suggested, but not everyone is aware of all the official sources... so to jump start this list, I'm going to throw out some categories, and populate a few of them, and would welcome any suggestions for Official LL Resources only (which I'll do my best to update into this post) UPDATED Dec 16, 2:58 PM (PST) Information on current events and changes within SL: SL Blogs (general new features, trends and news) Grid Status (currently known large scale failures and scheduled maintenance, if it breaks check here first) Second Life Server Forum (particularly the weekly deploy threads for news on new features and fixes) Second Life Viewer Forum (occasionally has news from Lindens on viewer changes and fixes) Rod Humble's Twitter Feed(CEO's take on what's trending in SL now, and into the future) Rod Humble's Profile Feed (more of the same, limited to SL users, login required) Basic Information and Common questions: @SupportLinden (A twitter account that redirects users to the likeliest resource) Knowledge Base (a collection of preformated questions and answers on a variety of topics) Video Tutorials (collection of video detailing how to do many basic tasks and showcasing SL content) SL Wiki (only some information found here is official) Basic support: Quickstart Guide (something to get you started if you are new to SL) Billing issues (can't save your payment info? got overcharged by LL, go here) File a Trouble ticket (AKA Support Portal, for problems that you are personally experiencing, should be logged in if possible) Live Chat Support (must be premium member and logged into the website, limited hours) Jira(find out about known bugs, possible workaraounds, and keep updated on the ones important to you) File a bug report (only bugs that affect multiple users or regions, please search before filing) File a Feature Request (got a great idea? submit it here. please search before filing) Active Focus Groups: Server Betauser group (meets on beta grid [aditi] focuses on upcoming features and fixes) Second Life Beta (inworld announcement group for the same) Server/Sim user group (meets twice weekly on main grid [agni] focuses on current server limitations and workaraounds) Scripting user group (meets weekly on main grid [agni] focuses on scripting bugs and new features) Content Creation user group (meets week on main grid [agni] focuses largely on mesh) Community Tools user group (focuses on webside resources for SL) - Closed I only gathered some of the obvious links, it could used fleshed out with contact phone numbers, emails and other direct LL supported resources (one in which an employee of linden lab either directly answers, or can point you to the correct resource) Link to comment Share on other sites More sharing options...
Maryanne Solo Posted December 17, 2011 Share Posted December 17, 2011 Good enough for me~! Link to comment Share on other sites More sharing options...
ines Carami Posted December 22, 2011 Share Posted December 22, 2011 Well today i was able to learn how to write my 1st post, and i always wanted to say thanks for this wonderful post that helps me with a ton of useful resources about SL game, Thanks again for this! Link to comment Share on other sites More sharing options...
Sy Beck Posted January 5, 2012 Share Posted January 5, 2012 Void Singer wrote: I had a thought to compile a list of official resources, available from Linden Lab, as a go to source for official information regarding problems one might encounter in SL. The list I'm attempting to compile is of only the LL direct sources, since most of the informal sources (such as these forums) are fairly well known and often suggested, but not everyone is aware of all the official sources... so to jump start this list, I'm going to throw out some categories, and populate a few of them, and would welcome any suggestions for Official LL Resources only (which I'll do my best to update into this post) UPDATED Dec 16, 2:58 PM (PST) Information on current events and changes within SL: SL Blogs (general new features, trends and news) Grid Status (currently known large scale failures and scheduled maintenance, if it breaks check here first) Second Life Server Forum (particularly the weekly deploy threads for news on new features and fixes) Second Life Viewer Forum (occasionally has news from Lindens on viewer changes and fixes) Rod Humble's Twitter Feed(CEO's take on what's trending in SL now, and into the future) Rod Humble's Profile Feed (more of the same, limited to SL users, login required) Basic Information and Common questions: @SupportLinden (A twitter account that redirects users to the likeliest resource) Knowledge Base (a collection of preformated questions and answers on a variety of topics) Video Tutorials (collection of video detailing how to do many basic tasks and showcasing SL content) SL Wiki (only some information found here is official) Basic support: Quickstart Guide (something to get you started if you are new to SL) Billing issues (can't save your payment info? got overcharged by LL, go here) File a Trouble ticket (AKA Support Portal, for problems that you are personally experiencing, should be logged in if possible) Live Chat Support (must be premium member and logged into the website, limited hours) Jira(find out about known bugs, possible workaraounds, and keep updated on the ones important to you) File a bug report (only bugs that affect multiple users or regions, please search before filing) File a Feature Request (got a great idea? submit it here. please search before filing) Active Focus Groups: Server Betauser group (meets on beta grid [aditi] focuses on upcoming features and fixes) Second Life Beta (inworld announcement group for the same) Server/Sim user group (meets twice weekly on main grid [agni] focuses on current server limitations and workaraounds) Scripting user group (meets weekly on main grid [agni] focuses on scripting bugs and new features) Content Creation user group (meets week on main grid [agni] focuses largely on mesh) Community Tools user group (focuses on webside resources for SL) - Closed I only gathered some of the obvious links, it could used fleshed out with contact phone numbers, emails and other direct LL supported resources (one in which an employee of linden lab either directly answers, or can point you to the correct resource) Tired of seeing this bumped so as it can be seen residents new and old alike in preference to the stickied, and less informative LL support at the top? Here's a little tip. Did you know that you too can sticky your favourite posts or useful posts such as this one to the top of your page? PIC 1, Simply go to the top of the page and click "TOPIC OPTIONS" and then select "FLOAT THIS TOPIC TO THE TOP" PIC 2, Then when you return to the forum front page you will see that your thread has now been stickied to the top for easy access. Link to comment Share on other sites More sharing options...
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