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i cannot send a new account a gift, why not?


Aiden Windlow
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I"m trying to send a friend who just opened a new account a gift through marketplace & it will not complete the transaction nor will I be charged.  I did the proper procedure for sending a gift but it wouldn't send.  Then I tried to to a friend with an older account & it worked.  Why won't it send to a new account?

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Did you send the gift to the right name?  You have to send to the person's username, not a Display Name. Also, if the person has only one name, enter ONLY that name, not "onename Resident".  The system will automatically fill in the last name as Resident.

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