is there online support to chat live

[trickster Yongho]

does LL have online support to chat live

[Charolotte Caxton]

Yes. At the top of this page click help. Contact support will be on the right. Live chat is an option for premium members. If you have a billing issue you can call 24/7.

[valerie Inshan]

Live chat is here:

https://support.secondlife.com/start-chat/

[Cabbage Acanthus]

It does, but only if you have a premium membership.

If for some reason you do not wish to pay LL for their quality service here by having a premium membership, (I know, unthinkable right?) then the only support you really have is us.

And the knowledge base... between the knowledge base and this forum, you should be able to get most of your questions answered and we won't hang up on you.

 

[Aelfwine Crystal]

Only premium members get access to Live Help, though

[Lee4051488303274]

I am unable to log into  secondlife, I keep crashing can't you please help me with this issue, your help would be so deeply appreciated, I also would like to change my password if I can , Thank you Regards: Lee405

[Peewee Musytari]

@ Lee405 Please go to http://community.secondlife.com/t5/Answers/qac-p/Answers and start a question giving details of what exactly is happening when you try to login & any error messages that you are getting.

 

You can change your password on: https://secondlife.com/my/account/password.php

[Tesegrownup]

Is this support live?

 

 

[Benjamin Helios]

I have been unable to logon for the last four days

 

[Scartisha Nayl]

Dont know where they have moved it again

 

[Kimba Tairov]

Hi i am a premium user and i have a quick question for you 

i want to know how to remove the permanent grey underwear jump suit on an unused avi i have had in my accout for a few years named Lucia Xuring   i am Kimba Tairov.

[valerie Inshan]

You are wearing the basic "modesty" skin. The underwear cannot be removed, you have to wear another skin to be naked. You can find library skins in your inventory (type "skin" in the inventory search tab) or you can find ones browsing the marketplace. I would suggest you do not buy on the MP though. Go inworld to the stores and try as many free demos as you like before purchasing. Trying demos is always a lot of fun, enjoy! :-)

[Mapksa]

Hello

I note I want to show it to you here note that in some of the islands
Enters one of the abusers and the wearing of a number of JavaScript in order to cause the crash and cause severe losses to us
I want you to specify the size could not insurmountable 's of the object and the script

Thank you.

[Angelena Nightfire]

I need the Enzo Sim restarted, please

 

[valerie Inshan]

@ Angelena:

How to report an offline region

 

"This region is offline."

"The simulator is offline."

"Region not available."

"We've got a sim down!"

No matter how you put it, it's the same thing: sometimes a region will go offline, rendering it inaccessible. The reasons are many and various. The important thing is to report it so that Linden Lab can correct the situation.

Note: Remember to check the Status Blog — Linden Lab might already be aware of the issue, in which case we're working to fix it.

To report a region as offline, submit a support case. Both basic and premium account holders can submit cases for this particular problem:

Under What type of problem are you having?, select Land & Region.

Under Land & Region, select Report an offline Region.

Enter the region's name and any other pertinent information, such as anything unusual observed before the region went offline

Click Submit.

Linden Lab will address the report as soon as possible.

[isa Delicioso]

Hello! I need help

[rpicky1]

can i get back into a dest that i have been banned in?