SL Street Lost money?

[Lexi Burckhardt]

I deposited $30.00 into SL street last June via paypal.  I stopped playing for a while and now notice sl street is gone and my money was never transfered anywhere that I can find.  I can find the transaction history to verify I made the deposit.  Is there anyway to get my money back or transferred in world?

Thanks!  

[Ansariel Hiller]

Hmmm don't remember what LL did to the deposited money in XStreet. Maybe it's best to call billing support about that:

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

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Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Portugal: 800.814.450
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only



[LoveAngeL Lyre]

Hello Lexi. If none of those numbers are in your Country you can email to: support@payments.secondlife.com

[Luc Starsider]

I thought LL joined the two balances together? It could be I remember it wrong, but at some point XStreet changed to show the in world balance. I thought they transferred what was in the XS account to the in world account first.

- Luc -

[Innula Zenovka]

I thought they combined outstanding balances with your regular accounts, both L$ and US$.   I'm pretty sure that's what happened to my monies when xStreet closed.