Support history, and how to find it once you have opened a ''ticket''

[garaouelle Giha 0]

luckily i discovered after a good bit of searching THIS LINK:  https://support.secondlife.com/history/
once there click or tap , in my case, the newest number beginning with a ''#''.

This will be very useful for folk who like myself received no email notification with any relevant link to their case/ticket.
So if you need to add further info, or reply to any help given, then this link is how you'd get there.
I would suggest to Linden's Secondlife team to perhaps have a link directly from our account dashboard to this?
It doesn't make much sense not to, i should think.
many thanks! and hope this was helpful.

[Rolig Loon 27,261]

It's pretty easy to find.  While you are on your dashboard, just click the Help tab.  Ticket History is right there in the dropdown menu.

 

Edited December 11, 2020 by Rolig Loon