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support does not give support. for those about 50 times that I applied for support, I have never been provided with qualified assistance. on the contrary, when I asked to protect me from a famous "merchant" who by threats and obscene expressions and insults demanded to remove the objectionable review, I asked for an investigation. as a result, my own account was frozen for three days without any explanation. Also, for example, during a griefer attack, my property was damaged - the scripts stopped functioning, I asked for help, but I received only the on-duty phrases “we are very sorry”. fortunately managed to make a redelivery. now i just have to run from griefers. and the last time when I asked them for help to remove a review with insulting remarks from a dishonest buyer who received a refund and refused my help, in the end I was only recommended to put a flag on and wait. (waiting for the fourth day, nervous, bad sleeping). due to such inaction, forced to break the rules. I came to the conclusion that support exists for impressionable noobs; I have to solve the real problems myself.
My Account Your account is currently on hold. You will be redirected to submit a support case in 30 seconds. If you would like to sign in with a different Second Life account, please click Logout. support ticket : Re: [#1375893] Hello *****, Thank you for contacting Second Life Support, and thank you for your patience. Our records indicate that this account has had Premium Membership fees past due for greater than 90 days. Consequently, this account has been disabled. As such, you have been enabled to log in to secondlife.com and pay your balance due with a credit card, PayPal, or Skrill account before your account will be fully enabled for "in world" use. Please note that past due accounts are not allowed to use the LindeX to exchange L$ for US$. You can find your current method of payment information and the ability to update it here: http://secondlife.com/my/account/billing.php For more information about the Second Life billing policy, please visit our Knowledge Base: https://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037 If you have any other questions or concerns, please don't hesitate to let us know! Best Wishes, Ellie Linden what is going on ??? anyone have idea ?!!
Earlier today I gifted a 699 L item to a friend. The funds were taken. The person has not received the gift and the owner says my transaction is not listed in her database. Destination: Commerce Linden L$ Payment Description: MKT2 Item Purchase Order #1449338498 That is from my account / transaction history. How do I file a ticket to either send the item as a gift as originally desired or get my funds back? Any help in advance in greatly appreciated. Best regards, Tytus Ceriaptrix