Ruth! cloud ! Now grey !

[Ulrika Jewell]

I logged in to find I’m a cloud ok I know what to do ..I’ve been here before ..but nothing works I’m grey ..nothing at all is showing ..I debugged ...I cleared cache ...I logged of and back again ..still grey HELP HELP !!!!!

[Alex43692]

1 hour ago, Ulrika Jewell said:

Hope this helped you 

I did do every step on the guide, seems nothing happen, i clear the lost and found and trash already , but the current outfit folder still stuck in my inventory , on  the step 4 , i didn't see  my current outfit / look in my lost and found folder, so i can't delete it and reset my avatar, event using official SL viewer and choose any avatar on avatar tab, it still being  cloud

 

[Whirly Fizzle]

37 minutes ago, Alex43692 said:

I did do every step on the guide, seems nothing happen, i clear the lost and found and trash already , but the current outfit folder still stuck in my inventory , on  the step 4 , i didn't see  my current outfit / look in my lost and found folder, so i can't delete it and reset my avatar, event using official SL viewer and choose any avatar on avatar tab, it still being  cloud

 

File a support ticket & LL support will fix your inventory.
https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support

[Ulrika Jewell]

5 hours ago, Whirly Fizzle said:

File a support ticket & LL support will fix your inventory.
https://lindenlab.freshdesk.com/support/solutions/articles/31000131009-contact-support

As Whirlybird said file a ticket and a LL expert will sort it out for you I had to make a new avi as it was many weeks before I could be me again .. so sorry it has happened to you as well 

[Alex43692]

Thanks, I file a support ticket already, hope LL staff can help me fix the issue soon ,hope not gonna take few weeks

[Ulrika Jewell]

On 1/17/2021 at 11:14 PM, Alex43692 said:

I did do every step on the guide, seems nothing happen, i clear the lost and found and trash already , but the current outfit folder still stuck in my inventory , on  the step 4 , i didn't see  my current outfit / look in my lost and found folder, so i can't delete it and reset my avatar, event using official SL viewer and choose any avatar on avatar tab, it still being  cloud

 

Open a ticket with LL ..It was the only way I got out of cloud