Buying Linden Issue?

[Jenniichu]

Is there an issue with the cashier site right now? I'm trying to add my credit card to buy lindens but it says there is an issue. If it's not just me I'm not going to worry about it.

 

  A temporary error occurred. We apologize for the inconvenience. Please try again in a few minutes.  Please go back to the cashier and try again.  Please contact Second Life Support if you see this error more than once. 

[Rolig Loon]

Well, if it were a grid-wide issue, it would show up on the Grid Status blog, although the blog gets updated somewhat slowly on a weekend evening.  Right now, there's nothing showing.

[Rolig Loon]

There's nothing on the Grid Status blog.  So did you submit a support case as suggested?

[Jenniichu]

Yes I sent a support ticket. I am like trying to figure out if it is widespread or just isolated to me.

[Lindal Kidd]

Is your card a debit or a gift or a prepaid card?  Most of these are not accepted by LL.  Still, while that would give you an error message, I would not expect the "temporary error" one.

[Jenniichu]

It's a credit card. I can't even get in to put in the numbers. I just click on "Add credit card" and that is the error  I get. 

[Rolig Loon]

So it sounds like a problem on their end.  If you;re a Premium member, contact Live Chat when they open in the morning.  Otherwise, you can either wait for a response to your Support Case or you can make a call to their Billing Office. They are available from 6am to 3pm PST, Monday through Friday. Call toll-free in the US/Canada: 800-294-1067 or 703-286-6277