hi. i took a linden house preminum which they said i can have 1000 plus 300 week.. but i never got

[diosabonita0]

 i took a linden house preminum which they said i can have 1000 plus 300 week.. but i never got 1000 and they only send me 300 just only once.. after that i bought linden for 4000 and i buy again 3000 which i didnt got the 3000 but i got 2 transaction in my account... so im thinking why they been like this?? i hope  im not cheated on this.

thanks

[Ruby Reynaud]

Hi diosabonita0,

When did you become a premium member? The 1000 Linden bonus is paid 45 days after you join. The 300 bonus is paid weekly every Tuesday. If your 1000 bonus is late (if you joined over 45 days ago) or you are not receiving your weekly stipend contact live support--it's one of the benefits of being a premium member.

[Nyll Bergbahn]

The 1000 lindens is paid after 45 days from signing up to Premium.

The 300 is paid weekly every Tuesday.

If you bought Lindens and they are not appearing inworld, try buying something for 1L or so and it should update. If not, you need to contact Billing Support.

 

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Portugal: 800.814.450
• Spain: 800.300.560
• UK: 0800.048.4646
• Support is in English Only

[LoveAngeL Lyre]

Hello diosabonita. You will get 1000 lindens as a gift 45 days after the date you upgraded. Don't worry about that. In addition you will get 300 lindens every week. About your 2nd question now, the best you can do as a premium member is to us the Live Chat: https://support.secondlife.com/?lang=en-US

Alternatively you can call one of the following numbers, depending of your country:

Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

* France: 0805.101.490
* Germany: 0800.664.5510
* Japan: 0066.33.132.830
* Portugal: 800.814.450
* Spain: 800.300.560
* UK: 0800.048.4646
* Support is in English Only

[diosabonita0]

hello i try many times to call this all telephones number but i cant acess... im from sweden so i dont know why i cant contact this all numbers...

 

thanks

[LoveAngeL Lyre]

Are you able to use the Live Chat?

 

If none of those numbers are in your Country you can email to: support@payments.secondlife.com

[Ansariel Hiller]

As a premium member live chat is if course availale. Would try that!