Unable to connect to a simulator

[Jack4Love]

I got a new router. I have rebooted my cable modem and PC and Networking and IP seem to function properly. My main account and two alts can log in just fine, but this account, jack4love, and others, get the error: Unable to connect to a simulator. I've tried different simulators, including aich and hatton. I have wiped out all settings and cache files. I have powered down the PC and network for 15 minutes. I've tried using a laptop that had been powered off. But still, some of my alts cannot log in. Any clues?

[Identity Euler]

Hi,

Here was similar question. Please consider all answers there like logging in different location, router issues etc. If you still have this issue please let us know in comments.

 

Edit

If this issue has appeared after new router is used it is probably connected. Please tell what viewer do you use and if you have tried to use other viewer.

[Jack4Love]

I used Viewer 2, version 2.6.3 (227447) (Linux). When that failed I tried Phoenix 1.5.2.1050 and Radegast 1.26. each with a full wipe of all settings and cache files. I also considered that the route3r might be the cause so I reinstalled the old router and restarted my network and PC, but still this and other alts fail.

 

[Jack4Love]

It so happened I was changing group tags right before I replaced the router, and the tags contained unrecognized characters (changed to ?). Thanks for pointing me to that other thread. I can't give you kudos other than to say kudos to you.

[Identity Euler]

I am glad you have found the solution.

[Luc Starsider]

If Jack don't want to give kudos, then I'll do it

I will add a link to this question to a jira I filed for this a while back.

- Luc -

[Luc Starsider]

@Jack. I sent you a PM regarding this issue. Could you log in on the community and have a look?

- Luc -

[Identity Euler]

Thank you Luc. I think we all owe kudos to Residents who adviced this solutions in the post to which I gave the link.

[Luc Starsider]

Just the fact that you found the other thread deserve some recognition. You're right though; Those who came up with the solution all deserve kudos.  I have encountered the issue myself, and it was not easy finding out what was wrong.

- Luc -

[Peewee Musytari]

I agree with Luc, anyone that goes out of their way to track down the solution is as deserving of kudos as the original poster, who probably also researched to get the answer themselves in the same way. The answer to everything is out there somewhere if you know how to navigate the system & have the time and patience to do it to help others. You can always kudo old posts too if you want to, at the end of the day, fixing the problem is the priority by whatever means lol

 

/me gives koodies all round just cos you all deserve them

[Nathalie Overland]

I'm having the same problem, all my other bills come in, but the account Nathalia Overland gives the following error: Can not connect to simulate. and is my main account. Please help I hope.