Process credit problem

[ozcan]

I am trying to make a transaction but it says in progress since 27 March. The website says it takes 2-5 business days but its already been 7 business days. What is the problem? Why SL keeping my money?

[Cindy Evanier]

1 hour ago, ozcan said:

I am trying to make a transaction but it says in progress since 27 March. The website says it takes 2-5 business days but its already been 7 business days. What is the problem? Why SL keeping my money?

We can't really answer that.  Is your billing information uptodate on the website?  If using paypal is it verified?  Have you submitted a support ticket to ask LL if there is a problem?

[Fionalein]

You didn't use Limit Buy, did you?

[ozcan]

4 hours ago, Cindy Evanier said:

We can't really answer that.  Is your billing information uptodate on the website?  If using paypal is it verified?  Have you submitted a support ticket to ask LL if there is a problem?

Yes, it is up to date and its skrill. I am from Turkey so I can't use PayPal. I used the same skrill account for other transactions also. Its something I am doing regularly but this time I have an issue

 

4 hours ago, Fionalein said:

You didn't use Limit Buy, did you?

No I don't think I did