i just bought hair at truth and it took 7000 l how do i talk to sl about this hair was to be 50 l

[Sassybrat2012]

2016-01-18 10:52:00

9ffd0cdc

[Rolig Loon]

Double check the Transaction History on your dashboard at secondlife.com >>> Account to be sure of the amount and to make a copy of all of the transaction details.  Then check your inventory to see what you actually bought (not just what you think you bought). THEN, write a polite note to the merchant explaining exactly what happened and including the transaction information.  Most merchants will respond quite quickly and many will help you recover from a mistake.

[Lindal Kidd]

Look at your Transaction Log VERY VERY carefully.  Check not only the amount paid, but who it was paid to.

If it was paid to anyone other than Truth Hawkes (if I have the name of Truth Hair's owner right!) then you have been scammed.

If the money was paid to someone else, go back to the store.  Go to the vendor that you paid.  Hit CTRL+ALT+T so you can see any invisible prims.  Is the vendor covered by a red (normally invisible) prim?  If so, right click it and choose Object Profile.  If you are using the Firestorm viewer, choose More/More/Inspect.  Note the owner of the transparent prim.  Is the owner of the prim the person who got your money?

If so, immediately contact Truth via an IM or notecard and tell her about this scam in her store.  Also file an Abuse Report against the owner of the transparent prim.  (Do not expect Truth to reimburse your loss, however.  If this is what happened, it was not her fault.)

On the other hand, if Truth WAS the recipient of your money:  Verify which item you actually bought, via your Transaction Log.  Contact Truth via IM or notecard and explain the situation.  You may not get a refund, but then again, if the problem was a vendor setting and not you, simply buying the wrong thing, then you just might.