I just bought an item as a gift but when I hit "check out" it delivered to me instead of my friend.

[Tiamat Windstorm]

I just bought an item as a gift but when I hit "check out" it delivered to me instead of my friend. The merchant is not interested i in assisting. What do I do? Can Linden Labs arrange a refund? 

[Alwin Alcott]

you say you just bought something... the merchant doesnt want to assist?...how much time did you give him to reply?

Most people aren't around 24/7

 

I think the mistake might be at your side, so most likely a refund will not be given.

After selecting the name for the friend, you have to click finish. If you skip that step or are too quickly, the items will be send to you the buyer.

Also be sure you putted the right name for the receiver, no display name but user name.

[Rhonda Huntress]

Adding to what Alwin said, once you have the recipent's name in, you need to go through the checkout with your cart.  If you hit Buy Now it bypasses the shopping cart (where it is saved as a gift) and goes straight to you.