I forgot a password for my alternate. What do I do?

[Ariel Vuissent]

You google "Second Life forgot password" and find this page. Follow the instructions, according to what issue you are having. 

 

[Ariel Vuissent]

You google "Second Life forgot password" and find this page. Follow the instructions, according to what issue you are having. 

 

[KarenMichelle Lane]

Just perform all the normal password recovery steps as noted below:

from: https://community.secondlife.com/t5/English-Knowledge-Base/Password-and-account-information/ta-p/700017

 

What to do if you forget your password

If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question or no longer have access to the e-mail account you provided, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.

What to do if you forget your Second Life username

The username you created during registration is required to login to the Second Life® virtual world. If you forget your username, you can retrieve it:

• From your welcome email
• From the Second Life website

Note: If you forgot which email address you used when you registered, you can find out on the Contact Information page. You must have either your username or email address to recover your account credentials.

Retrieve your name from your welcome email

You provided an email address to register your account. A welcome email containing the Second Life username you created was sent to this address. To locate the email:

1. Log into your email account and search your archives for "second life".
2. Look for an email with your username in the subject line: "Welcome to Second Life, YOUR NAME!"

Retrieve your name from the Second Life website

Warning: If you registered multiple Second Life accounts with the same email address, you will be able to retrieve the username of only your first account. This is a known system limitation. Before you ever have to use this form, write down your usernames somewhere you'll remember!

If you have forgotten your username or password:

1. Click Login on the Second Life website.
2.  Click Forgot your login information?
3.  Under Forgot Your Name? enter your email address.
4. Click Forgot Account Name.

Your Second Life name will be sent to you shortly. 

How to change your password

You can change your password, along with other account-related information, on your Dashboard. To view your Dashboard, log in and select My Dashboard from the dropdown menu under Me. Click the Account section on the left of the Dashboard to expand it; then click Change Password.

Your Second Life account is linked with an email address of your choosing, which is where things like announcements from Linden Lab and offline instant messages (if you have those enabled) are delivered.