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Premium - quarterly payment option misleading


Ulvhedin Teardrop
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When looking at premium options, quarterly was listed as 11.25. After actually choosing this, it shows in my account summary as 22.50. Why is this? 

SH_01 Jun. 24.jpg

 

SH_02 Jun. 24.jpg

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Since I can't figure out how to add a comment, I'm adding it here: 

It seems this is a poor way for LL to handle such sales, as it requires people to read the blog feed to be updated on it. Just pointing out, I didn't choose quarterly because I knew about a sale, I logged in to update payment info and was considering downgrading to basic, but looking at the list in the first pic, I changed my mind.

For people who log in and go straight to the account info pages and rely on the information given there to be correct, this still strikes me as misleading. We should be able to trust the info given there above all other. :/  All it would take was a few words added to specify this was a limited offer, and what the usual cost is. It'd be better customer service IMO.

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Ulvhedin Teardrop wrote:

When looking at premium options, quarterly was listed as 11.25. After actually choosing this, it shows in my account summary as 22.50. Why is this? 

SH_01 Jun. 24.jpg

 

SH_02 Jun. 24.jpg


There's currently a sale that will reduce the first quarterly payment for a premium membership to half the rack rate. Payments after that will be at the full price.

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