DNS Problem

[JD Falta]

I have the DNS error, the common one. I am on a Windows 7 laptop. I have never ever had this problem before. I tried everything under the sun, went from Secondlife.com to every wiki out there. Tried a new viewer, Googled independent forums and nothing worked at all, what do I do?

[JD Falta]

I have the DNS error, the common one. I am on a Windows 7 laptop. I have never ever had this problem before. I tried everything under the sun, went from Secondlife.com to every wiki out there. Tried a new viewer, Googled independent forums and nothing worked at all, what do I do?

[Rolig Loon]

Your viewer and SL's servers have temporarily lost the ability to talk to each other. Unless there's a problem with the servers (Always check http://status.secondlifegrid.net/ first), it's probably something on your end. So....

(1) Try shutting off your computer, unplugging the router and modem for a couple of minutes, and then plugging them back in and restarting. That simple step may clear up everything

(2) Add Google's free public DNS servers to whatever your ISP assigns you as a default. Here's how >>> https://developers.google.com/speed/public-dns/docs/using

(3) If things are STILL messed up, contact your ISP. Maybe they are working on their Internet connections. Mine go down for about 20 minutes once a month or so while they are vacuuming dust out of their servers, or whatever they do.

You might also want to consult http://wiki.phoenixviewer.com/dns_fail  for other possible solutions and for alternates to Google's DNS servers.

[KarenMichelle Lane]

Well, if you have tried the normal DNS solutions, then you need to remove your overactive firewall solution. If you don;t have one then make sure that your network is identified at a Work or Home network rather than a Public network.

It is also possible that you have a DNS Hijacker on your PC. Run a good anti-malware scanner to check.

[Aztral Aeon]

You could also check for viruses, trojans,adware. Some of these sneeky pests mess with your DNS.