I lost a lot of money in Marketplace. Who is going to solve this???!!!

[EJ Silverstar]

On the 9th of March I bought a lot of items via Marketplace, but I never received them. I asked the merchants, but they didn't receive any payment, although the money has been withdrawn from my account. I know there have been some technical issues, but I expect a solution from Linden Labs as I lost thousands of L$ this way.

Thanks for your reaction.

EJ Silverstar

[Monti Messmer]

Hi, the way is to file a ticket, with a copy of your transaction history showing the payments.

Monti

[Ansariel Hiller]

Which of the following answers don't suit you?

* http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_shopping/article-id/5236

* http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_shopping/article-id/5218

* http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_shopping/article-id/5212

* http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_shopping/article-id/5206

* http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_linden_dollars/article-id/7019

* http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_technical/article-id/30910

* http://community.secondlife.com/t5/qanda/questionpage/blog-id/sla_shopping/article-id/5200

[SoutheastAngel]

I had this same issue and purchases from March 6 too March 8th. I filed help ticket and theytts  replied they could not issue a refund. Whats up with that???????

Unfortunately this is not an issue that Customer Support is able to assist you
with resolving. It will be necessary to wait until the orders have processed to
a completed state as Customer Support is unable to cancel a pending order,
re-deliver, or issue refunds, for products purchased on an order that has not
been completed.

Kind Regards,
SuzanneI Scout
www.secondlife.com
Linden Lab Support

[KarenMichelle Lane]

EJ,

When LL [Linden Lab] gets the issues with the MarketPlace repaired. They will flush out the pending transactions and your goods will be delivered or you will be refunded. Just have patience.