SoutheastAngel

Good luck with that help ticket, here was my answer. Unfortunately this is not an issue that Customer Support is able to assist you with resolving. It will be necessary to wait until the orders have processed to a completed state as Customer Support is unable to cancel a pending order, re-deliver, or issue refunds, for products purchased on an order that has not been completed. Once the issue has been resolved the products will either be delivered in world or you will be refunded for the purchase attempt. I am sorry for the inconvenience this may have caused you. Please let me know if there's anything further I can assist you with. Thank you for being a valued resident of Second Life! Have a great day! Kind Regards, SuzanneI Scout www.secondlife.com Linden Lab Support

I had this same issue and purchases from March 6 too March 8th. I filed help ticket and theytts replied they could not issue a refund. Whats up with that??????? Unfortunately this is not an issue that Customer Support is able to assist you with resolving. It will be necessary to wait until the orders have processed to a completed state as Customer Support is unable to cancel a pending order, re-deliver, or issue refunds, for products purchased on an order that has not been completed. Kind Regards, SuzanneI Scout www.secondlife.com Linden Lab Support

I placed 14 orders yesterday and got this message 1 item has not yet been delivered This item is queued for delivery. Merchants cannot redeliver the item at this time, and have not been paid. If the item is not delivered within 8 hours after purchase, you will automatically receive a refund to your account. If you make a purchase while the transaction is in progress, the refund credit may be applied to your next order