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Second Life Cannot be accessed from this computer!


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Hello all! 

I've just joined Second Life so I'm new to shopping, people, all that. ;p 

 

I came across a big ..BIG problem. Every time I try to log in It tells me it cannot be accessed from my computer.

 

no other person in my home has Second Life, and I just bought a new computer recently, why am I getting this error?

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Here they are! :matte-motes-big-grin-wink:

 

Second Life 3.4.4 (268864) Jan 10 2013 04:16:34 (Second Life Release)
Release Notes

CPU: Intel® Core2 Quad CPU Q6600 @ 2.40GHz (2400.08 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows Vista 32-bit Service Pack 2 (Build 6002)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9500 GT/PCIe/SSE2

Windows Graphics Driver Version: 9.18.0013.0697
OpenGL Version: 3.3.0

libcurl Version: libcurl/7.21.1 OpenSSL/0.9.8q zlib/1.2.5 c-ares/1.7.1
J2C Decoder Version: KDU v7.0
Audio Driver Version: FMOD version 3.750000
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Built with MSVC version 1600

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If like you say, You haven't accessed SL before,then It couldnt be a ban, unless you had another account, different name before, and it had an administrative ban, then it will affect this other account

Restart router or modem? and try, but I guess you tried that already, use third party viewer, although the message seems like the account is blocked

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It's Probably an IP ban. I am currently going thru the same thing.

My Internet company came out to do some work the other day and after the router came back on line it gave me a new IP and now I get the " You can not access second life from this computer". error every time I log in. Looks Like I picked up an already banned IP. So I am using my VPN to log in with lol

If you have access to your router. unplug it for 30 minutes to an hour and see if it picks up a New Ip after you plug it back in to the power source.

I dont have access to my router, so I have been waiting for LL to answer a ticket for 2 days on this matter. it seems they dont give a flying rats arse lol

 

My guess is you have an IP that is already in the ban list or their system is borked and banning users just for logging in

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Dilbert might have it nailed correctly.  But there is another possibility too.  You said you this is a computer.  It may be new to you but those specs are not what you would find on a recently manufactured computer (those specs are nearly the same as a computer I had some 5 (or maybe even 6) years ago.  If you purchased that computer as a referb or used computer it's entirely possible that the user of that computer got hardware banned.  You need to contact LL via a support ticket.

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I just bought a new computer recently ...

CPU: Intel® Core2 Quad CPU Q6600 @ 2.40GHz (2400.08 MHz)
Memory: 2047 MB
OS Version: Microsoft Windows Vista 32-bit Service Pack 2 (Build 6002)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 9500 GT/PCIe/SSE2

 

Hey, that doesn't sound like a new computer at all, the Q6600 as well as the 9500GT are at least 5 years old. They should run SL just fine nevertheless.

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