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I have an older account I would like to use again but


sazeena
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If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account. You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.

If you can't recall the answer to your security question or no longer have access to your e-mail account, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.

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