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I cancelled my premium account but was billed again for land tier 5.00 today.
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starladustangel
I cancelled my premium account last week. I did not have time to login anymore due to real life concerns. I was paying 9.99 monthly for premium plus 5.00 for land. It billed each month on the 13th. I cancelled on the 7th. This morning I get an email and I was charged 5.00 for land tier again. I was not charged for premium. I login to the website and it will not let me cancel the land tier fee without subscribing to premium again which I am not going to do. You have to be a premium account to have land I thought so it is really crazy that it billed me again. I tried to call customer support more than once today but cannot get through.What can I do?
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