oTim Posted October 13, 2012 Share Posted October 13, 2012 ...I bought two games from GameStop prior to joining then I found this to play with still plenty of money on my Visa Card and then when I entered my credit card info I get: ''Sorry, your payment failed" What payment? There is no money being deducted from my credit card so what are they trying to get me buy!? I've tried like 30 times already. I just want to buy clothing and rent a place and get on with it. I use my card on everything with no problems until now. So far all I've run into are stumbling blocks with this thing. It took me seven tries just to get into the forum. Is this a common technicality going around with this thing? Any work arounds? My first life is easy compared to this. lol Link to comment Share on other sites More sharing options...
Theresa Tennyson Posted October 13, 2012 Share Posted October 13, 2012 It sounds like you're using a prepaid credit card. Second Life doesn't accept them directly, but you can set up a Paypal account with your card as the funding source. Link to comment Share on other sites More sharing options...
Marcus Hancroft Posted October 13, 2012 Share Posted October 13, 2012 Howdy, Tim! And welcome to SL! The Visa you are using...is it a pre-paid visa card? Linden Lab doesn't like most of those, so if it IS a pre-paid card that might be the problem. The Wal-Mart Money Card (which is a Visa DOES work). When you first key in your payment info, the Lab tries to send through a $2.00 charge to be sure the card is valid. The charge is never completed so in a few days the $2.00 falls off your statement. So, if the card you're using is a pre-paid that the Lab doesn't accept, the charge will fail. Also, did you sign up to be a Premium Member? That has a charge as well and that charge WILL try to go through. I don't know why it took you so many tries just to get signed up for the forums. Did you get some sort of error message? Link to comment Share on other sites More sharing options...
Rhys Goode Posted October 13, 2012 Share Posted October 13, 2012 I don't know a thing about Game Stop, or how it might have led you here. That you have "plenty of money on my Visa Card", seems to imply that the card in question is a prepaid Visa card, and SL payment systems just do not work with prepaid or gift cards. Which I for one find very annoying, but thats how it is. Link to comment Share on other sites More sharing options...
oTim Posted October 13, 2012 Author Share Posted October 13, 2012 Says I can use credit and debit. I'm using a Visa debit card. Link to comment Share on other sites More sharing options...
oTim Posted October 13, 2012 Author Share Posted October 13, 2012 seems like the processing page isn't waiting long enough so it kicks it Link to comment Share on other sites More sharing options...
Thinkerer Melville Posted October 13, 2012 Share Posted October 13, 2012 You are probably right about the request timing out. One thing to know -- you don't need money to enjoy Second Life. Lots of free stuff and free events. Maybe you are coming in via Steam and that causes a request for money. Try this link: http://secondlife.com/whatis/ Here is an article that tells about free stuff and how to find it: Newcomer help 2012 TKR Link to comment Share on other sites More sharing options...
oTim Posted October 13, 2012 Author Share Posted October 13, 2012 Thanks for the 2 links. I've been getting a few free things on the Marketplace.That didn't work either. The processing page did stay open a little longer but not long enough. Link to comment Share on other sites More sharing options...
Freya Mokusei Posted October 13, 2012 Share Posted October 13, 2012 You may manage better results from the LL billing system by using the Opera web browser. Or you can set up a PayPal, link your card to that, and buy L$ via PayPal instead. Link to comment Share on other sites More sharing options...
Amethyst Jetaime Posted October 13, 2012 Share Posted October 13, 2012 You can always call the billing department and find out the specific causes of the problems you are having: Billing support phone numbers: Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers France: 0805.101.490 Germany: 0800.664.5510 Japan: 0066.33.132.830 Portugal: 800.814.450 Spain: 800.300.560 UK: 0800.048.4646 Support is in English Only Link to comment Share on other sites More sharing options...
Melita Magic Posted October 16, 2012 Share Posted October 16, 2012 Also you can find free items in world, provided by creators of their own good will. Or, yes, sometimes as an enticement to visit/loss leader/promotion. Amethyst's advice should straighten out the main problem, freebies will tide you over; and it isn't necessary to have a home to enjoy SL, there is plenty of time still for that. Meanwhile you can explore or maybe scope out where you will later rent once you can. Link to comment Share on other sites More sharing options...
Facebook
Instagram
Twitter
YouTube
Flickr
Recommended Posts
Please take a moment to consider if this thread is worth bumping.
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now