Changing a due date?

[IMGypsy]

I recently took over a SIM (in January), the payment date for the Tier just hits wrong for my fixed income.  Is there a way (even if I have to pay fees) to get that date changed?

[Rolig Loon]

I doubt it, but it can't hurt to ask. If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Irene Muni]

I have no idea, but what about ask to Billing Support ( https://support.secondlife.com/billing-support/ ) or call to Concierge Support ( https://support.secondlife.com/contact-support/ )? If you own a Private Region you are a Concierge account.

[Irene Muni]

For Concierge Support there are some differences :

Concierge Support Phone Numbers

Toll-Free (US/Canada)

877.236.0711

Long Distance

703.286.2738

 

8am to Midnight PST, M-F; and 8am to 8pm PST Saturday and Sunday

Local Toll-Free numbers

 

France: 0805.101.490

Germany: 0800.664.5510

Japan: 0066.33.132.830

Brazil: 0800.762.1132

Spain: 800.300.560

UK: 0800.048.4646