Second Life viewer won't start

[LammisNO]

Hi, I'm new to SL. I have done the registration on the website, and downloaded Second Life Viewer on 2 computers in my home (laptop and stationary pc).

I have downloaded Second Life Viewer on both pc's and installed it. That went without any errors.

But when I try to start the game, nothing happens. The game won't start at all. On either computers.

All my drivers are updated, my computers are pretty new (2011/2012).

Anyone who knows what could be the issue?

[Thinkerer Melville]

Strange.  I suppose when you installed the viewer, the installation package put a hand graphic ("Second Life Viewer") on your desktop  and you are cliking on that (not the installation graphic,which is also a hand graphic).    .  And I suppose that literally nothing happens.  

Normally somethin happens with failures -  the program starts and then halts.  To see if the program has started, you can look in Task Manager (Ctrl+Alt+Delete).  Under applications you should see Second Life as running.    

If you can tell us whether SL is running we might be able to give you more help.

TKR

[LammisNO]

Thanks for your answer Thinkerer Melville

No SL is'nt running for sure. Not in task manager or under processes either.

I also tryed to run it as an administrator. No luck.

Added it to my firewall as "alowed" software. No luck.

Disconnected my firewall. Still no luck. (I use F-Secure)

Reinstall of SL. No luck.

I run Win7 Ultimate under 64bit on this computer, but on my laptop I run 32bit (same OS).

The SL version I have installed is SL 331.254524

I really apritiate any help here I'm not really a gamer, so gaming issues I know little about.

Sorry for typos and such... I'm Norwegian

[JohnMiddlefield]

---

LammisNO wrote:

Thanks for your answer Thinkerer Melville

No SL is'nt running for sure. Not in task manager or under processes either.

I also tryed to run it as an administrator. No luck.

Added it to my firewall as "alowed" software. No luck.

Disconnected my firewall. Still no luck. (I use F-Secure)

Reinstall of SL. No luck.

I run Win7 Ultimate under 64bit on this computer, but on my laptop I run 32bit (same OS).

The SL version I have installed is SL 331.254524

I really apritiate any help here

I'm not really a gamer, so gaming issues I know little about.

Sorry for typos and such... I'm Norwegian

---

I would try installing another viewer, eg, Phoenix, and see if that works. If it doesn't then call SL support.

[Ansariel Hiller]

Sounds for me like the problem this person has: http://community.secondlife.com/t5/Technical/I-cannot-open-secondlife-on-my-new-computer/qaq-p/1535055/comment-id/23033#M23033

Probably you're also suffering from https://jira.secondlife.com/browse/VWR-26719

[1Elana]

I know me too that happin to me you should to delete it all from your computer then daownload it again and try 

it again and good luck  

[1Elana]

hey guys why i see everything just purple please help me

:smileysad:

see like this 

[Genisis Dayafter]

hello,

I am very frustrated.  when i attempt to launch SL the program only gets as far as "detecting hardware'  in my taskmanager the program is not running.  I have been in SL since 2007 and this nonlaunch is a new occurance.

i have an alienware computer so it is well equiped for gaming.  i am running windows 7. 

Any ideas what the problem might be?

thank you in advance for any help you can give me.

Genisis Dayafter  (sl name)

 

[Thinkerer Melville]

Genesis -- I suggest  you install Firestorm:

http://www.firestormviewer.org/

If that gives the same problem, try

SUPPORT HELP – If you need help or have a problem with the viewer please reach our support team: Click here to see How to get help or visit our Support page.

TKR

 

[Coby Foden]

Your can add --noprobe at the end of the program's launch icon's properties (in WIndows it's the text in the "Target" line). For example for Firestorm it would look like this:

"C:\Program Files\Firestorm\Firestorm-bin.exe" --noprobe

Sometimes the program cannot detect hardware and the program hangs there without advancing. The --noprobe prevents the program doing the 'Detecting hardware' thing, so the launching of the program does not stop there.

Note:
Right after the "C:\Program Files\Firestorm\Firestorm-bin.exe" there is a space, then two hyphens (--), and then the noprobe.

[Genisis Dayafter]

Thank you soooooooo mucy!!

 

the addition of   --noprobe worked like a charm!!!  yaahooooo

 

[Robatxperia]

Too bad, no go. --noprobe either.

Tried a couple of viewers. (Why can't I login directly to the site in stead of having to use a NOT STARTING viewer?)

So after 2 days of newbie, I'm done with SL.

[Dresden Ceriano]

---

Robatxperia wrote:

Too bad, no go. --noprobe either.

Tried a couple of viewers. (Why can't I login directly to the site in stead of having to use a NOT STARTING viewer?)

So after 2 days of newbie, I'm done with SL.

---

Second Life is not a site, it's a virtual world for which you need a viewer in order to access, much like you need a browser to access a website.

If you let us know a bit about your system and explain the exact issues you're having, we might be able to help you.

...Dres

[FadingGrey]

Im having the same issue.. Ive been playing SL for about 3 weeks and have had zero issues with the launcher. It all started when the room I was on had a 'restart' thing. I had to close and logout of the viewer, that went just fine. After I closed out, I tried to re-enter, but nothing happened. I updated and restarted my pc, shut it down and walked away for 10-15 minutes, tried re-downloading the viewer, I cant think of anything else I could do with my pc. I am using the newest version of the launcher, and I am using windows 8.1. I have tried a few of the suggestions given to LammisNO and other members, and no luck. Help? Ty to everyone in advanced.

[Thinkerer Melville]

If you are using the standard sl viewer, try Firestorm.  You can get it here:

http://www.firestormviewer.org/

If it still does not work, you can find support help on that page.  That help is better than you will get from Linden Lab.