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what is this about the accounts as i only have the one card and not a new one


Angelgirl Bombastic
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Hello Angelgirl. No reason really to worry about losing your account. In addition other answers, you can also anytime contact Billing Support. Other options:

  • Toll-Free Support Number for UK, Germany, France, Japan, Spain, Brazil, and Portugal: +0080071237123
  • Customer support phone number (All Countries): +44 2033620268
  • Email: support@payments.secondlife.com
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Listen to Tini!  If you got an email about this, DO NOT FOLLOW ANY LINKS IN IT!  There have been more phishing scams in SL lately.

Check the expiration date of your current card.  If it's expired, or about to, MANUALLY browse to your account page, and update your payment information. 

If you think an email could be a phishing scam, check the actual address of the page it leads to.  If it's not https://secondlife.com, open a support ticket to LL and forward them a copy of the suspicious email.

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