Paleoquest banned me wrongly - can I get back in?

[Donwoodeye]

I now have 4 instances of bad things in Paleoquest, 3 today - and I am now banned from the regions. The last 2 ban noticies today were for not wearing the HUD, but I had the HUD on - I don't know how to get in without wearing the HUD. Ss, I think the game is malfuncioning. But I need my Paleoquest fix! Can I get back in somehow?  I am a big fan, and have brought a lot of friends in to play Paleo...Thank you  

[Alwin Alcott]

send in a ticket to support, if you can, thats only thing you can try.

[Inara Pey]

The new banning system appears to be overly sensitive, and may be reactiing to other HUDs being worn while playing.

As well as submitting a support ticket (several of which have been closed with no further action, while others have successfully had bans lifted), if you have the specifics of what you were doing  / details of HUDs worn during the game as the time of the ban, and any log files from you viewer, please consider adding a comment to the following JIRA:

https://jira.secondlife.com/browse/BUG-11533 - "Paleoquest anti-cheating measures are too sensitive"

Remember to be concise in your explanation of what happened - time, what you were doing, notification given, etc.