Jump to content
  • 0

Help me please. It won't let me log in.


Deffender2579
 Share

You are about to reply to a thread that has been inactive for 4158 days.

Please take a moment to consider if this thread is worth bumping.

Question

2 answers to this question

Recommended Posts

  • 0

This error message may appear as:

  • Login failed.
  • Second Life cannot be accessed from this computer.

These messages generally indicate you have been blocked from the Second Life servers by Linden Lab as the result of:

  • Documented cases of fraud
  • Use of Second Life by a minor
  • Exceptionally flagrant abuse activity

Note that someone else in your household may be responsible for this activity, not necessariliy with your account. You should have received an e-mail from Linden Lab to explain the situation.  Please check your spam filter.

If you believe that this is an error, submit a support ticket via the support portal. To help customer support determine what block has been placed and why, include in the ticket your Second Life account name and any Second Life accounts that log in from your location.

As another very slim possibility, some people have received this message because their router is not able to create a solid connection to SL's servers.  Try rebooting yours by unplugging it from the power for a few minutes and plugging it back in again.

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 4158 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...