Hello,
I recently noticed an issue where somebody reported that none of my creations have a "shine" to them, even though, normal maps are used and look perfectly fine on the LL viewer, but on firestorm, it looks matt. I apply a color mask to adjust the shine to where I prefer it, but for the Firestorm (on highest setting) it looks matt and only when I make it super shiny on the LL viewer by removing the color mask, it looks ok on the Firestorm. What might be the issue and how can it be fixed? Multiple users have reported this and we ran some tests to confirm the issue.
Thank you for your time,
Eduardos.