For the record... in my case, I use 2 magic boxes (3.0.11) on 2 sims. Neither sim are RC sims anymore as far as I know (one was bluesteel about a year or so ago, but then was dropped from RC back to normal). So the magic box not being updated isn't the issue in my case. And I still haven't even gotten any response to my support ticket and based on one Pamela got I guess I shouldn't expect one. *sighs*