[[QUICKTIP] Do you turn classic clouds on or off?]

Classic clouds don't have a purpose with windlight, they look phony compared to the Windlight cloud layer and get in the way of high builds.

[Making Strides to Improve our Customer Support Services]

I feel Linden Lab makes a mistake in treating support as multiple tiers. All kinds of residents contribute to the economy and user base of Second Life, LL need to provide good support to all residents to retain confidence and user satisfaction. They may not be direct customers of LL but just being logged in increases the value of SL.