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Tara Chester

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Everything posted by Tara Chester

  1. I "compute" like this lol... for example, the product 1 above, real numbers are (X) 292681 times appeared in search, (Y)6845 views, (Z)587 sales. X/Y=43, Y/Z=11. Out of 43 apperances in search results, I get 11 views and 1 sale. Of course, Y/Z is much more accurate and relevant info. I have 40 products, but most of them are armchairs at the moment (im hooked lol)... i guess you can say i have 10 different types of products.
  2. this was heavily edited: @Mickey It's a rate number (or how i like to call it, ratio lol), that represents how many searches are resulting in 1 view (42 in this case), not the actual number of searches. It's an average for the whole time the product is on the Marketplace, not per month. I'm not exaclty certain of the standard terminology, but I guess you can think about Searches column as impressions/hits rate, and Views column is called conversion rate (and usualy it's sales divided by views, not the other way round, like i did it, but there's to many zeros for my taste lol).
  3. It would be great to have this exportable in .csv or whatever, but until then... Here are my basic market numbers available in the Marketplace Reports tab (not the actual numbers, but searches divided by views - SEARCHES column, and views divided by sales - VIEWS column, resulting in one sale) for my top 5 selling products (first column), price range from 100 (1) to 500 (5) L$: Product / Track Searches Views Sales Price Root SLM Category 1 / 0.76 42 11 1 5 Business 2 / 3.75 45 6 1 2 Home and Garden 3 / 2.09 46 11 1 2 Home and Garden 4 / 0.5 20 10 1 4 Building Components 5 / 6.1 43 7 1 1 Recreation and Entertainment Numbers per individual product are pretty steady. They can tell me a lot, or nothing, like any statistics. Added: Track numbers (the lower the better), result of Searches divided by Views divided by Price. Unlike standard views/sales ratio (conversion) which, to some extent, can be used to compare totaly different products, this number is useful to compare your own or similar product perfromance on the marketplace as a whole. I would appreciate if you compare them to your results, and share your numbers, ideas, conclusions here, so we can make more sense out of them, and to see if there is a room for improvements. Thanks :) Edited: Merchants from ALL CATEGORIES are welcome, the more the better!
  4. Better, definitely better, by some 20-30%. But I work to improve my listings all the time, so I can't really say how much of this is a result of my efforts, and how much of the new marketplace, or other factors. ty
  5. @LarryLow Kappler Maybe I pressed reply to your post by mistake, but I was talking about original poster, not you... anyway, im still confused with this new forum interface lol
  6. And you call that legitimate? I don't think it's even legal. As an incentive to review the product, and only as a part of my customer support, after every purchase, my magic box sends automated ANS "thank you" message with info that they are always welcome to contact me for help, and review the product . I was thinking of putting a link to the product in the help notecard that goes with it, similarly to LM, which I always try not to put in the product box but in the help notecard. For me, anything else (including your practice) is spam and abuse. Moreover, it's almost "face to face" abuse, and I personally consider it much worse that giving customers lindens for reviews (as long as we talk about small fraction of the price). If people need help, or they want to express their opinion, they will do it, one way or the other. My job is only to make that easier for them, not to boder them by presenting it as a "reminder" or "friendship".
  7. Beside those all-know rules like price category, supply and demand and "99", does anyone care to share some trade secrets and advices on this topic? Customers opinions are also welcome.Thanks.
  8. We have a bunch of ways of sorting and searching the Marketplace, and a bunch of categories. And all you can think of are how bad "relevance" and "most popular" results are when you type in 1 or 2 words in "general search"? lol
  9. My compassion and support to all people affected by this tragedy.
  10. Hi and welcome to SL! 1. Search and join all building relevant groups in-world, and follow the group chat, and you can do this while busy with something else. People are always asking questions there and getting lots of answers. 2. Get very familiar with edit panel and your viewer interface. 3. Enjoy while doing this! Good luck!
  11. The easiest way is to have more new residents. Why I mention this obvious fact? Because I'm assuming a lot of people are giving up SL before even entering in-world, let alone coming to the Marketplace. Why I think this? I play with two avatars for a year now, and last month I wanted to create a new one. After a lot of unsuccessful tries and support tickets, I finally gave up. And I'm sure you will all agree that someone who has just found out about SL and couldn't create avatar after 2-3 attempts, will never contact support in order to find out. And they shouldn't. My point is: entering SL maybe free, but it's far from fast and easy. And we need that desparately. And one more thing: keywords. I think it's time LL sent a survey to people on how they search the marketplace: how much they use general search, how many words they usualy type in the search box, do they browse categories more, how much they use filters and which filters, do they see and use related Related items, etc. We have no clue on this, and feedback is needed in order to optimize our listings. ty
  12. Sort freebies and cheaper items at the end of "relevance" and "best selling" search results. ty
  13. And what's stopping me exactly from leaving 1 star reviews (whether as a regular customer or competing merchant)? I'm not sure if this product is "fair" or whatever (I don't intend to use it), but we need something as an incentive for our customers to leave more (preferably, but not imposed, good) reviews. Quality products, freebies or sales are clearly not enough, and I can easily imagine Marketplace policies that would cosider last two moraly or legaly wrong. Bottom line: if you want to see "gaming" of the system, you don't have to look at this new stuff, you can easily find it in many of accepted, "normal" competing practices. If you feel it's wrong, flag it, and I'm sure if enough people think and do the same, Marketplace team will do their job.
  14. Frist, when you are using more then one viewer, you can still have problems you described if you didn't manually set different cache folders, its not enough to have different install paths (they will all use same hiden application cache folders). Second, create new folder for your clothes and make bare new, empty skin shape and clothes, wear them, perhaps relog and try again. Hope this helps, enjoy!
  15. Your job is waiting right in front of you. Right click on the ground>Build or in your Inventory window: Create New (gesture, skin, shape...). If you are total beginer, google tutorials, web is full of fantastic help, starting with Torly Linden's video tutorials, Second Life Wiki pages or Help tab right here. If you need help in world, feel free to contact me. Enjoy!
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